Reviews for Jersey Mike's Subs in Middletown, CT
This happened at the MIDDLETOWN store. I was in line waiting for my order to be taken, all I got was a blank stare not even a ?... how can I help you?. Then the guy took half of my order and proceeded to help the next customer, it was not until I politelysaid I was not done was when he took the next half of my order. The guy didn?t even ask not once what I wanted on my sandwich.Next the guy ringing up orders used the same gloves he was wrapping up the food to touch the checkout screen with, so gross????. I politely asked if I could get extra toppings on my sandwich & the ?assistant manager ? that was cooking, rudely said ohwell next time you have to tell the 1st guy who blankely just stared at me what toppings I wanted & when I tried to to explainto her that I tried she said ?I don?t need your attitude? when I was just saying I was aware & that I tried but this guytotally just dismissed me. & when I said ?wow she is so rude? the 2nd guy with the nasty gloves said ?no she?s not, this is herstore? ??????? I will never come back here!! Absolutely not, no customer service whatsoever!! Spent $37, & my sandwich was stillnot made how I asked. Next time I will stick to Nardellis or Chipotle next door ?? Read more
We ordered sandwiches for a few of us on our unit and when the door dasher went to pick up, the workers in the store told him... they were closed because they were out of bread. Very disappointing to not have dinner when we work very late. Read more
I am very happy to enjoy my #7 Sub today at Jersey Mike?s! Thank you! -Sparkle
Getting a sub that isn't their choice of toppings is almost impossible at Jersey Mike's. It took me 3 different locations until... this one got it right, kind of. The problem is, they are robots, they have their production line mentality but are only trainedto do it their way with their ingredients. 3 people handled my sandwich before it was done, try to get mayo on both sides of thebread, it's near impossible. If you ask for oil & Vinegar, they drowned it and it falls apart, at least thats what Glastonburydid, and then can't fix it. Rocky Hill had the first guy give to second guy who put the mayo on one side and 2 of my 5 toppings,the second guy had to dump my topping on the counter to make sure the first guy put mayo on the other side before adding therest of my toppings. Its a clown show. Try making sandwiches as humans and not robots and remember, its the customers sandwich,make it the way they want. Read more
Terrible. I walked in with fifteen minutes of spare time before a kids ballgame up the street. Paid and waited. And waited. ... Saw my sandwich finally hit the griddle. And waited. It sat to the side of the grill and was eventually wrapped. I think itwas my sandwich that sat there with someone else?s for another five minutes, but I will never be sure because after those fiveminutes as I watched two sandwiches cool off next tot the griddle I had to leave. Read more
I had to see what was all the talk about. So I decided to purchase my son and I a grinder. I got myself a tuna and The big Kauna... for my son. And I was not impressed at all. The money that they charge for this. The bread should be super fresh and they lackedon condiments of your choices. I felt like I was eating a dry stale crouton bread sandwiche. I'm sorry I'll stick with D'Angeloor Charley's til I decide to try out Nardellis. Their logo is real cute and the customer service is great. Read more
I was asked by a coworker if I wanted to try Jersey Mike?s today for lunch, so I said yeah what the heck. I ordered the number... 13 which is the Italian combo with everything on it and boy is it delicious. I will definitely be visiting this place again.Thanks Jersey Mike?s for a great grinder! Read more
Shajanaè and the crew were very friendly, the food was great!!! It was the first time trying the chicken bacon ranch sub, it... was delicious and fresh!! Great customer service and food ! Read more