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Reviews for Midtown Pizza in Middletown, PA

Elazer 9790 1 year ago
1

This has been some time coming. I love this place, and my wife and I have been loyal customers for years. Tonight changed ALL of... that. Not only are their prices going up, while quality of food has gone down, but quality of staff and decent businesspractices have also gone WAY down. My wife ordered online a large pizza with half toppings on one half while the other had justplain cheese. When we got it, the entire pizza was covered in the toppings. When we called to ask about the mixup the woman saidthere was nothing she could do. Upon asking for the manager she claimed to be the manager and that she won?t refund us themoney, or replace the pizza. She told us this was all our fault essentially, and should have just called. Problem is, why evenhave online ordering available then? If you can?t comprehend simple reading comprehension on a third grade level from an onlineorder, you really think your hearing is going to be better? This is now the second time this has happened. This first time Iordered in person, and my order was wrong and the same woman refused me service, when a cook who knew I was a repeat customercame out a diffused the situation, and even gave me and extra few wings for my trouble. This woman tonight was blatantly rude,and downright disrespectful to my wife. As a manager myself, this is in no way to treat any customer, own up to your mistake,and fix it. ?We can?t do anything about it?? Really? Go to J&Js or Roberto?s. Read more

George DeMers 1 year ago
5

It wasn't the best pizza I've ever had but for the price it was a very good deal. We also got two Italian subs which were good... and some garlic knots. Definitely recommend! Read more

Maritza Nieves 1 year ago
1

Don?t order the classic Stromboli it was terrible and the customer service sucks .. will never be back ? choose nables pizza in... Harrisburg union deposit if you want your moneys worth ???????? Read more

Matt Mahar 1 year ago
5

Staying by the airport, I ordered a pizza for delivery. It was delivered directly to my hotel room 20 minutes earlier than... promised and the nice lady brought me paper plates and silverware. Incredible service!! Delicious piping hot pizza too. Highlyrecommended! Read more

Wendy Marsh 1 year ago
1

I placed an order of a chicken delivery wrap and fries. Picked up order right away. Called the restaurant to inform them of the... condition of the wrap soggy and fell out of the wrap. Employee was quite the disrespectful to me S if I called to make acomplaint. I will never go back here again. My family Both own ND manage restaurants and would never handle this the way thatthis was handled. Read more

mike f 1 year ago
1

I ordered through their website. My order included a large margherita pizza, and I was charged for that. Somehow their system... translated that order to "small white pizza" for the staff, and that's what they tried to give me. At first they told me I musthave messed up when ordering and didn't really seem to take my issue seriously, but then they checked their system and saw thatI was, indeed, charged for a large margherita. Kinda ruined our dinner since we were left with side dishes, but no main course.The worst part is that they said they'd refund the cost to my credit card, but they never did! I never got a penny back! Notsure if they're crooks or just incompetent, but either way, I got screwed out of the cost of a large pizza. Read more

Darren Royer 1 year ago
3

Why even order toppings if they?re going to be this cheap with them. Pizza is either under baked or there?s half the amount of... toppings that any other pizza shop would put on. Plus no delivery until after 5 and nobody to tap a pint of beer ad dinner timeon a Saturday?. Place is in the weeds! Read more

Charisse Morrell 5 years ago
1

I really tried to give the benefit of the doubt to this place, but I should have paid attention to the reviews. I notice now... that most of the 5 star reviews are 2 or 3 sentences long - a good tip off that they're not real. I ordered the fettuccineAlfredo off the Build Your Own Pasta section. The sauce tasted like olive oil and milk (and that's pretty much what it lookedlike as well). The chicken was thin, dry, and chewy. The service wasn't awful but wasn't anything special. The best part of themeal was the bread that came with any entree. I ate a couple bites and didn't take it home with me. It just really reallywasn't good. Generally I'd give a place another chance and order something different, but based off the reviews, it sounds likeeverything is just as bad as the pasta. And $16?! That's with no beverages or dessert or anything. Sheesh. I won't be back. Read more