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Reviews for Gerardo's Casita in Midland, TX

Purple Bentley 1 year ago
1

I placed an order at 12:08 PM was told it'd be ready in 15 so I get 14 min later. I was not greeted, several waitress saw me... walk in (first timer) no visable sign of a pick up area. I finally politely asked a server if she knew where I can pick up to goorder. She said she'd go to the back and check on it (this was at about 12:40PM) never came back to update me. I waved anotherwaitress down and politely asked if she can go check on my order she seemed stressed out said they are short handed. About 7 minlater the first waitress come with my food apologizes and say sorry they had just finished getting my food ready. I work 3 mindown the road when I got to work my food was not warm but cold and didn't taste so fresh.... now I am not complaining about the"we're short on employees" services more of the horrible communication. I'd understand if I was told over the phone "we're shorthanded your order will be ready in 30-40min". I called back to let them know seems like the same waitress that handed me myorder is the one I placed the order with she's the one that gave me the ETA & also looked to see what time I called to place theorder..... you're telling me my order sat there for almost an hour before being handed to me? She said I'd get a refund, norefund has been received as of today. Read more

Devon C. 1 year ago
3

Food is good and service is quick. Restaurant itself could use some some TLC. As long as they don't charge for each basket of... chips, we'll be friends. Read more

Diane Saenz 1 year ago
5

Always delicious! I had the street tacos, they just as expected, yummy. I also had the apple pie with ice cream and that was... rich and heavenly! Read more

Roger M 1 year ago
4

Service is good, salsa and chips are both very good - ask for the verde or green salsa, food is okay - well prepared, hot on... arrival - just is gringofied Mexican if you don't mind my saying that. A safe bet especially for families or visitors. I hearthe pork chops are particularly good. Read more

VeeVee 1 year ago
4

Food was decent. I had the beef flautas, but was missing some spicy salsa to go with my dish. The salsa they have is not spicy... at all. I had a margarita on the rocks and was not too impressed. Our server was very attentive. We had our plates served to usin no time. Read more

W L. 3 years ago
3

My wife and I wanted to try somewhere new and we chose Gerardo's. We both shared the queso flameado, which was cooled off from... where it had been sitting in the back waiting to be delivered. The service needed help. Not sure of they were short handed orwhat, but our waitress wasn't very attentive, and couldn't multitask. We had to ask for limes 3 times before we ever got any. Nochips, or silverware when we got our appetizer, and it took awhile for us to get our food. The people that showed up next to usa half hour later, got their food the same time we did. Her skillet was sizzling as mine wasn't. The queso flameado was cold andnot what we expected. It's melted grated cheese, not liquid queso as we thought, was ok. The meat was tender and flavorful butthat's it. My kid had the grilled cheese, which I was impressed by how it looked and the amount of tasty fries that came withit. My wife and I shared the tacos al carbon thinking they would be street taco like tacos. They were 2 burritos served withrice,guac, and charro beans. I'd come back and give them another shot, but I wouldn't be in a hurry to. The food was ok, but theservice needed help. We were the 2nd to last table to leave restaurant that night Read more

Anita Ramirez 4 years ago
4

Food was delicious and hot (which was a plus for us)!! It was nice pictures on the walls , it just seems like it should of been... more staffing there. was only one waitress! Otherwise Nice place to eat ???? Read more

M4dn3ss H4nk 4 years ago
5

Have eaten here twice and I have to say that both times I've been impressed in terms of both quality of service and food, and... cleanliness. Food is proceed fairly for the portions given. The staff from the Greeter, to the Servers, to the Bussers, all arevery professional and courteous. This place has a classic Tex-Mex feel that makes you feel at home. When you've grown up in asmall country town, little places like this make all the difference when you are away from home. I would definitely recommendthis place to others for any occasion. Read more