Reviews for Whataburger in Midland, TX
Used to be a great place for a quick, decent, meal. Now, it's horrible. Most of the employees are kids, who are more worried... about playing on their phones than serving customers. Drive-through wait times are ridiculous, and food quality is goingdownhill quickly Read more
Absolutely the worst Whataburger I?ve ever eaten at. The service is HORRIBLE. I?ve been to Whataburger restaurants all over the... state and even in Louisiana and never seen as bad of service as this. The manager was unconcerned with how her employees weretreating customers. She looked like she didn?t want to be there and it was an inconvenience to inform her how incompetent herdirect reports were (not) doing their jobs. Inexcusable. Read more
I go to this one at least 3/4 times a week due to convenientas but as of lately it's been a slow an d painful process getting... food and there's plenty of employees but nobody knows what's going on or something? Wrong orders , old or not so fresh food andwaiting forever is just a few things that will make you want to try another location next time. Read more
Everything was good at Whataburger the food was delicious as usual. The one exception was we asked for a white chocolate... raspberry shake and received what seemed to us to be a strawberry shake. The cashier seemed a little confused at first when Itold them we'd be placing your order to go. For some reason when we submit the surveys to the cashier with the codes on themthey always look confused like they don't know how to do it. I wonder why? All in all though it was good the restaurant wasclean and people were friendly. I wish that the younger people working at Whataburger would understand that a malt is not just ashake. Please know Whataburger that you need to add more flavoring for it to be a malt not just extra chocolate. Please work onthat. Thank you Whataburger this location has done a great job just refine the little bumps in the road here. Read more
Probably the busiest whataburger in the area! Seemed well staffed and clean. Service was as prompt and courteous as can be... expected at such a volume of customers. Food was as ordered and undoubtedly fresh n tasty. Y'all stop in and check them out Read more
Same good quality Whataburger as everywhere else, but on last visit late on a Sunday (maybe Saturday) night, the drive-thru line... was long as usual, but it took half an hour to reach the speakerphone then the window (too long for even this normally busyplace). Ordering took 2-3 tries. Once at the window, we paid and then the crew had us pull up to wait another half-hour for ourorder with another four cars. When our orders finally arrived, we left straightaway only to find out later that one of yourorders was wrong. Unfortunately, we have to keep going back occasionally as this is one of them few places close to yourneighborhood that is open late. Read more
Horrible service, very rude and orders wrong. Fries are cold and old. When you ask for fresh ones they get an attitude. One of... the worst whataburgers in Texas. I wish there were more options in Midland/Odessa. Staff just stands around. Restaurant infilthy and its 5:am. If you serve breakfast and dinner options all day. Be ready to prepare them all. Not to meter my order hasbeen erased and someone finally came over to ask if I had one. Read more
I've had Whataburger several times and was very disappointed with this one. The food was cold, my Dr.Pepper was not great. Just... did not live up to the greatness I've experienced before. Read more