Reviews for Subway in Milan, IL
Placed an order for a coworker to pick up for me because I could not leave work. Ordered a protein bowl with a macadamia nut... cookie. Got the bowl and it was good as usual, but no cookie. Called the business back and spoke with a young lady that said itmust have been a manager that took your order and I will have him call you back and left all my info with her. Never got a callback and 3 days later I call and ask for a manager. The guy that answers the phone said he is not a manager but he is the onethat took my order and laughs because he can't believe I am calling over a cookie. I mean, the charge is on my credit card andhe was very condescending on the phone and finally after talking about me (to me) and the fact that I had to have a coworkercome and pick up the order for me; he finally said, "well, you can come in for a cookie. I see a million customers a day andcan't say if I remember putting it in there or not". Well, trust me when I say, I have better things to do than make up storiesabout a cookie not being in my bag. I will never give this store my business ever again and I will make sure no family orcoworkers give them business again. He was rude and I don't have time for it. There are too many other businesses that coulduse my money. (he needs a class in customer service etiquette). I hear people blame the pandemic on people's attitudes and Ithink that's a crock. I didn't call being rude to him, I asked about my cookie and he fed me BS before he made it right. Ifthere was a ZERO STAR to click THAT would be my rating for this store. Read more
Are closed on Saturdays and Sundays they don't accept coupons.They don't offer items that other subways do such as rotisserie... chicken.Why go to this subway when there a dime a dozen and others over better service options. Read more
Subway's in store experience is SO much better than their app or website. I enjoyed the visit and the sandwich! The store was... clean, uncluttered, and the staff were pleasant. Getting in, getting food, and getting out were quick and easy. Read more
High price...but I have a happy history at this Subway. Lol delicious food. Clean environment.
I have frequented this location for "early" lunch in the past, but my schedule currently precludes me from that. So, I stopped... in on my way home. My order was made correctly, as usual. Also, the staff was friendly and prompt. I'm not real big on Subway ingeneral, but this location is doing it right. Read more
The girls working are very nice! But the fact they do not take coupons is ridiculous! And the Subway on Blackhawk roads closed... almost an hour early tonight. Read more
Boyfriend order a turkey bacon guacamole wrap. Get home open it up no turkey no bacon no cheese instead there some Philly steak... with topping that was meant to go on a turkey bacon guacamole wrap. Call down to bring the wrap back and get what was ordersince they were closing we were told that I did get a turkey bacon wrap that this is turkey on it and I just couldn?t see thebacon and that there nothing they can do! When you work at a deli I would hope you?d be able to tell the difference betweenmeats! Read more
A Subway that refuses to accept Subway coupons and makes the skimpiest sandwiches you will ever eat, especially for almost $10... for one foot long (after tax). The staff is rude and the quality of the food is more in line with those gas station sandwichesthat are cut diagonally and come in a plastic triangular package. Frankly, I don't know how they stay in business. Read more