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Reviews for Subway in Mill Valley, CA

Aiden Ross 2 years ago
1

Bee was in charge of helping us and she was very unpleasant. I have been to this Subway a few times and I have never had bad... service until now. Very disappointed with this location. Emotion: Dissatisfied Read more

Jeremy Hellstrom 3 years ago
1

Only one employee on a busy Saturday afternoon. I felt bad for the kid. Completely overwhelmed. Took me almost an hour to get my... sandwich. The name of the owner on the door is "Lucky." Hey Lucky, get your act together and run your business better. My familywill never come back. Read more

Leila Leibert 3 years ago
1

(HOW I ALMOST GOT INFECTED)I would recommend no one to go here even during the quarantine!!!! After purchasing a sandwich on the... way out a fellow customer (who understood Hindi) notified me that the man behind the register was sick and likely had thecoronavirus!! I immediately throw away my sandwich and was shocked on how the manager allowed for someone sick behind thecounter. Not only was he only one working that day behind the counter that place is regularly understaffed. What especiallyinfuriated me was that he was wearing the mask half off when touching all the FOOD! If you don?t want to be at risk for theCORONAVIRUS don?t dare eat there for your health and safety!!!!!!! Read more

bethuel burrola 4 years ago
1

Have to say, that this place is disgusting and terrible customer service. The tables are dirty,straws on the floor, piece of... bread underneath the counter,window frame are dirty and bathroom was broken. Don't recommend this at all. Read more

TJ. Angel-Canahui 4 years ago
1

It was very bad. i had my service dog with me and they refused to let me in with her or order. he was very rude about it. and in... their window it clearly states "service animals welcome" i will never return to subway. he was very rude to me . dark skinnedguy with black beard. never go here. 0 out of a 1000 Read more

Delina Cereghini 5 years ago
1

Really upset about my most recent attempted visit to subway. I usually have good experiences but this was ridiculous. This store... closes at nine and while waiting at the nearest light, saw three employees behind the counter. Once I parked in the lot, allemployees ran to the back. I then proceeded to go to the front door. Locked. Tried the door right next to it. Locked. Tried theside door. Also locked. I thought maybe I had the store hours wrong so I checked my phone and front door sticker. This locationwasn?t due to close for 45 minutes! I went to try the side door one more time and as I was in front of the door about to turnthe handle an employee popped his head out of the employee only door (directly in front of me), then slammed in shut. Talk aboutrude! If they closed early for whatever reason, he could have at least mouthed ?sorry we?re closed.? The employees seemedextremely immature running around the place to avoid a potential customer. I would understand closing early if it was maybetwenty or so minutes, but almost an hour? Didn?t even have to step in the door to get bad customer service. Rooooooddeee. Read more

Angel Whitehouse 5 years ago
1

Store was super unsanitary! There were three men making sandwiches behind the counter, each had long beards and no hair nets. I... never saw a single employee wash their hands. Let alone the fact that these three men made about ten sandwiches at least,without changing their gloves a single time in between. Cross contamination. Could have very well made someone sick due to foodallergies. The food made me feel sick to my stomach. All of the carbonated soft drinks and even the tea tasted absolutelydisgusting! Definitely don't understand how they passed their health inspection! I DO NOT RECOMMEND. Read more

Rayna Walston 5 years ago
1

So many bad things about this Subway. First they didn't even have the open sign on, which hey normally no big deal. Secondly the... tables were in disarray with trash still on there. When my kids and I walked in it smelled heavily of burnt bacon. The guy atthe counter had an attitude even before I began my order. I wanted a kids sandwich and he tried to push a 6" like it was a bigdeal. I tried to keep ordering despite his attitude but when I ordered extra meat he tried to argue with me. I worked at Subwayfor years, this is not up to Subways standards and im sure the owner isnt aware of their employees attitude. My kids and I justwalked out and ate else where. Read more