Reviews for Starbucks in Millbrae, CA
Being coffee lover looking around for new experiences and new joy. I found this place very satisfying and memorable. Thanks a... lot! Read more
I've been at patron at this location for more than 10 years now and I have seen many of the workers there daily or over the... weekend, sometimes new workers there, sometimes the same ones, all of them very friendly and kind, many of them call me by myname and greetings are said as I walk thru the main door. Today, I've experienced some sort of racism I strongly believe. As Iwalked to the counter, workers are busy, the white caucasian barista's making drinks, another asian boy is re-arranging theon-line ready to go orders, etc. All I believe being workers hired within the last 1 or w months. No one badder to greed or askas I stand there for 10 minutes. White Caucasian customers come and go, but everytime one of those customers are there topickup their orders, they're greed and served. There's a moment when no customers are in the store only workers, I then askedthem why they haven't greed me or ask me at least if I'm picking up an order. I told them I felt they're judging me by raceprofile, I truly felt it. I told them I'm picking up my order for BJ, one of the girls hands to me my drink that's been sittingthere on the counter for more at least 12 minutes. She said she's sorry, I told her I think my drink is cold by now andrequested to re make it. They dud it, I took my drink and before I left I told them next time I come to the store, I'll trychanging the color of my skin to have better odds to be judged accordingly. The same girl apologize for it again. ManagementMUST train these workers some customer service skill and teach them not to judge people by race profile. Read more
Andrea is the rudest barista ever !! I legit order from you guys everyday ! My drink was made incorrectly and she told me it... wasn?t her problem Then got another guy who said he would make the correct one for me ! After Andrea gave me my drink she saidnext time make sure you check your order and order correctly! She could have just gave me my drink and stayed quiet ! Nevercoming here again !! Not the 1st time my daughters drink is made incorrectly at this location ! Read more
I visited there today and I had Cafe mocha. Love that ??. Staff is nice and caring. Thank you ??????
Went in, no line. Great! 3 or 4 workers behind the counter. One was making drinks for a waiting customer(5 stars for you dude),... one was on their cell phone, the others I have no idea their tasks. But I stood at the register for 2 minutes without anyoneacknowledging I was there to order. No one said "be right with you!" or any words at all. Workers were RIGHT there behind thefood case, texting or doing other things. Pretended I didn't exist. Didn't say anything when they finally decided to take myorder either. I am patient for a busy business in any situation, but they weren't. Just decided I wasn't worth helping. Read more
One of my favorite Starbucks store, the soy milk latte is the best taste comparing other Starbucks stores in peninsula. Only... one thing bother me when entering the store is to open the door by hand during pandemic, I would give it a 5 stars if she canprovide napkins at outside near the door, attached a picture of other location for a example. Millbrae please catches up. Read more
Location is good but very busy and the place is a bit dirty especially in the restroom. Super stinky and nasty. However, the... customer service is excellent. Read more
The serve mobile order first, in the store orders come out so slow, I mean super slow.