Reviews for Panera Bread in Millbury, MA

I won't be going back to Panera. Their prices have become ridiculous and their portions have become smaller. In fact, as I was... waiting for my meal, a woman came up and said she had not paid $8 for a half a bowl of soup and requested they give her a fullbowl. When I got my meal, I too had half a bowl of food, a roll and seltzer water for $17 and change. There are plenty ofoptions for food that are more reasonable. Read more

Everytime we go here they always forget something. One time is was a soup to my plus two and the other time was salad dressing... to the three salads I ordered. Not a fan, Read more

Hi I?m a customer and we got only chess in our Mack and cheese do not recommend

Food was good but sad to say the bread was not great like it used to be. We think the accountants must have taken over and cut... corners. It's just supermarket bread now. Read more

Dine in is kinda dirty... food is over priced and portions are not very big. Soup was warm, not hot. But, my daughter and I... love the iced green tea! Read more

Awful! I ordered a small and a large chicken noodle soup. By the time I got my order, the two volumes looked the same- I grabbed... a Togo cup and measured it??.. identical to each other (half the Togo cup)! I got the manager who agreed and to brought meanother Togo cup (full to the top)? so sharing that their is obviously no consistency. When I ordered they said they didn?t haveany bread for sides, another customer went up to the counter and they asked for bread? they got it! I also ordered the newchicken sandwich with pickle chips?- I literally got the most dry sandwich and their was one small pickle chip with only crumbs!Really really disappointing visit to spend $41!!! Read more

I've visited this Panera many times and the quality of food and service is hit or miss. Today, my cashier was quite pleasant... however the remainder of the staff was not. They did nothing to upset me, they just don't realize that in service one shouldn'tpick and choose which customers you greet or are friendly to... they should be friendly to all. I placed my order to dine in. Iproceeded to the pick up area where I patiently waited. After having waited for 12 minutes, while watching 7 other people placeorders after me and they receive their meals before me, I asked if mine would be ready soon. The woman asked what I ordered. Isaid 2 bowls of Mac and cheese... that was all. She went directly to a microwave (not sure your technical term, retrieved thepouches, placed them in a bowl and put the dishes on the counter. No apology for forgetting. No, "here you go". Just a silentstare and then she walked away. As if perhaps I was the problem? I know... the audacity of me inquiring politely about my meal.So I sat with my son, and we begin to eat. The pasta was intensely soggy, I assume because it was in the heated pouches toolong. We did not approach the leader about the issue, as I didn't want a free cookie to fix the problem and I didn't have timefor it to be remade. My hope is that someone reads the review and is in a position to address the inequality of service at thislocation. I wouldn't have been so annoyed if the staff were at least pleasant all around... mistakes do happen and I could livewith $9.29 soggy mac and cheese if I weren't made to feel like a burden to the staff as well. Also, perhaps change the servingbowl size for the large mac and cheese... this looks sad and this is precisely how I was served. Not a single bite had beentaken. Whole heartedly feel robbed looking at this dish. Use smaller serving bowls Read more

The lemon drop cookie I had here was a little crispier and less soft than the same cookie at other Paneras I've visited, but... otherwise the food was same good quality as other Paneras (and the cookie was still good, just not the melty heaven that Iexpect from the lemon drop). Didn't interact much with the staff but our food was ready quickly. Read more