Reviews for Royal Farms in Millsboro, DE
I called the manager this morning after me making a mistake by clicking the wrong location on the Royal Farms app and was told... their location isn't on the app and I accidentally ordered from this location by mistake. When I talked to the manager she saidI can't get my refund back because the food was ready and prepped. Not pleased Read more
Asked help redeeming some of my points . Girl at the register said didn?t have time to show me. Very rudely said I would have to... figure it out myself. If this is how you want to treat your customers then I will take my business elsewhere Read more
They lied about serving fresh fried chicken. I called a order in you couldn't even eat the dam legs never go back best fried... chicken more like the worst. Read more
We stopped in for a minute . I went to use the women's restroom. The door was very heavy and flung open . The girl who leaving... the restroom as I was going in the first stall opened the door and it hit my stall door against my thumb . It happened veryquickly. It pitched my thumb . I ran cold water on it to relieve the pain. I told the cashier about it and I wanted to filean accident account so it wouldn't happen to anyone else. The cashier got me an ice bag and I waited for the manager . She cameand she put in the report . As of this writing, I haven't heard from corporate office. My thumb is still bruised. Be carefulof the doors at the restrooms there , they are quite heavy and open quickly . Read more
The order screen takes in orders which are not in stock, and cannot be fulfilled. In such scenario you will need to wait for the... checkout person to give the refund. One more thing to note, could not use the ROFO App inside the store for connectivity issues,so could not scan the bar code during purchase. Read more
The is the 3rd time I have been to Royal Farms. All the locations I have been to are about the same. At this location, the... tall young man with a long beard working at the restaurant was very nice and helpful. I didn't think to ask for help at theorder station and bought 2 thighs, 2 legs and 1 small mashed potatoes. It came to $16+. When I went to get the food. I asked himif its cheaper if I ordered as a meal, and he showed me that it is. Now I know. The gas prices reasonable comparing to where Ilive, but it is still ridiculously high. Unfortunately it will be higher considering the policies of the administration. Read more
This is the second attempt at purchasing a fountain soda at this location in about a week that it tasted nasty and dirty. This... time I tasted it before I actually bought it and wasted my money though. Tried 2 different brands of soda as well, same results.Opted for the cup of ice and a bottled soda. However, today the western fries got me because they too tasted grossly dirty. Asif the grease or filter needs changed. Very disappointing and shameful that such a nice looking, fairly new store can be sopoorly maintained under the surface. I see by the reviews mine isn't the only complaint of this nature. (I won't dare try thetea.) Clean up your act RoFo, and teach your employees how to keep it that way. Read more
Terrible service I went to buy a box of french fríes I paid $5.19 and she ended up handing me a small box of fríes I asked her... why and she just said aggressively that she wanted it If I couldn't leave it there then I said I wanted to talk to your managerand she said She was her own manager So I ended up paying $5.19 for a box of small fries lousy service Read more