Reviews for Dunkin' in Milwaukee, WI
Pretty sure the workers didn?t even read our order. They gave me a black coffee instead of a dunkaccino, and they gave me a pink... sprinkled donut instead of a jelly donut?.none of that is evenly remote close. I?m pretty sure they didn?t put an espresso shotin our other coffee either, and even if they did, there was no way to distinguish between the 2 black coffees we received. Wealso received 2 receipts with our order; our receipt had all the correct items that we ordered on it, and we also receivedsomeone else?s receipt too (but not their items) so hopefully that person didn?t get screwed too. Huge bummer when I was tryingto reward myself for working extremely early today on a big project, only to get screwed out of my ENTIRE coffee and breakfast. Read more
Ordered 2 dozen jelly donuts and coffee for my coworkers on Fat Tuesday. Took over an hour to deliver after the Grubhub driver... said she had to go back because they forgot the donuts. She also said they could find the order when she was telling them whatwas wrong. I opened the boxes to find they only gave me 1 jelly and the rest assorted. Also the coffee had leaked all over andwas covered in deliver stickers tot hid the fact that the cardboard coffee dispenser was soggy and falling apart. Read more
I never write reviews but this place ALWAYS gives me problems :?) just went here again today because I got an email saying... members can get a free medium sized coffee every Wednesday now and when I went inside to order, the guy working had no idea whatI was talking about and wouldn?t let me redeem it. I showed him the email for proof and he kept saying he didn?t know? waste ofa drive if you ask me Read more
Last week after a trip to this store. My card was wiped of $900. I went to the manager and he was arguing with me! I went just... to inform him ! It couldn't be them ! I wasn't accusing. I was just saying it was the last place my card was physically. Icalled corporate. I got a call from the owner. He left a message saying there was no charge for$900. Duh. Not what I wassaying. I literally was just letting them know. Now I'm suspicious. Watch your cards everyone. Whisver took my money. Know thatwas SSI money because my daughter had cancer! No Christmas now !! I will never go to this store again!! Read more
This is the worst Dunkin I?ve ever been to. Honestly, the two people working there are nice. But I think there?s a language... barrier or something because they mess my order up every single time. I only order regular hot coffee with cream and sugar and abagel. First they gave me bagel minis, then when they gave me the bagel they didn?t even toast it. I?m patient with food serviceworkers, but these people need help. Gonna have to stick with Starbucks for now where they remember my name and don?t mess up myorders. Read more
Easily the most poorly managed business in the city. I have never had a good experience here. Theyre always rude and somehow out... of basic staple ingredients (ie bread, milk, etc.). I work in the building and still walk 2 blocks to the other dunkin at 622 WWisconsin several times a week. That store is great. I gave this one another try today because its raining. They were out of theitem I ordered online - when I got there they told me I could not have a refund and had to choose a replacement (which I didntwant) by store policy. They told me it was my responsibility to call after ordering online to make sure they had the item...which is nonsense. The young woman at the register (morning of 5/6/21) was very rude as well. All around terrible experience yetagain. I leave reviews maybe once every couple of years. Thats how bad this place is. Read more
I use to come in here everyday and get the same thing up until 6 months ago. They falsely list store hours but are sometimes... open on Fridays and never Saturdays anymore. This morning they had 2 employees 1 was a trainee just staring around. 2 customersthat had been waiting longer than me. Took 5 orders after me and left 3 of us standing there for a half an hour the other twocustomers longer than that. This made me late to work. When I called corporate they wanted me to do the leg work of finding theaddress out for the store I'd number. Really you don't have customer service in the state your business is in considering thereare only 2 locations in downtown milwaukee on Wisconsin Ave. Corporate should be seriously ashamed of themselves and needs a bigoverhaul. I work in the resturant industry do you think our customer service is in another state. The older woman you hadworking last week was faster by herself. Then your employees speak in Spanish so they think the customers can't understand them.What is the matter with you guys. Last year you had a 3 person team that was polite friendly and fast. Stop putting newemployees at this store every other day. I'm gonna complain to Chase Tower and ask them how they can support a business likethis being in a building with their name on it because right now you make that company look horrible. I will go to the CoffeeBean across the street for now on they have 2 people and the business is much better there in my opinion. How hard is it to makecoffee really? Read more
It's terrible there they don't have most of the things they are suppose to sell they don't give out receipts. What kind of... Dunkin donut is that? Read more