Reviews for Subway in Mineola, TX
Worst customer service I have experienced in awhile. Three employees standing around doing nothing when I walked in. They all... saw me and instead of greeting me to take my order, they all walked around to back and stood and talked for a good 4 minutes.Two made eye contact and stl didn't come to take my order until they got through talking. Finally put my order in. That wentsmoothly. Stepped up to drink fountain and the drink I wanted was out. I asked if they could change out the drink. The guy thatwas making sandwiches yelled back "Coke is out". The girl acknowledged but didn't do anything. The other guy standing at end ofwall doing nothing looked at me twice. I finally said " are you gonna fix the Coke or do I need to get something else?" Thesandwich maker yelled again to the other two and finally the guy that was standing doing nothing walked around to back to fixthe Coke. There were two total customers, I was the first and it took me a total of 15 minutes or more to get 3 sandwiches. Gethome and all of them are cold. Manage or owner needs to teach employees what customer service is about. I won't be goingback!!!!! Read more
Manager doesn?t knw how to do her job they open at 9am walk in and nothing is being done supposedly the so called manager is... holding a kid behind the register then want to argue abt wat time open and a employee follows me outside like wanting to fighthorrible service will be reported to hr Read more
Fast, friendly service. The cucumbers looked a little off, but the food tasted good.
Every time I come here they are short handed. This last time I spent my whole lunch in line. They do not take call in orders.
Employees had very poor attitudes. The girl that was ringing us up left the register before we were done. When i came back in to... get a water the guy charged me more for a 16oz water than what the fountain drinks cost.. They were out of A LOT of things. Thechicken tasted like it came strait from a can, they didnt put many veggies at all and very little sauce and our food was cold assoon as we got it. Also the girl was making smart comments. She thought we couldn't hear her but we did. Just an all aroundterrible experience. Read more
Placed the order on the mobile app and when I got there my sub was on the wrong bread but I wasn't mad cause I saw one of the... workers making like 4 pans of the bread so its not the end of the world. Order was done surprisingly quick for the amount ofpeople in the store when I showed up Read more
We bought a 6 foot party sub for a family reunion. It was completely ready to go with condiments on the side. We were running... behind and the staff was quick to help us load the sandwich. It was a hit. Thank you to the staff and management. We will bebuying another 6 foot sub again. So happy with the ease and service. Read more
Me my Husband Got a 6" sub sandwich each the Bread was so Hard we could not chew it and for the.2 it was like 17 dollers and... some change we want be back Read more