Reviews for Dunkin' in Mint Hill, NC
Love the product but this is going backwards from here! I arrived and the young lady behind the counter was nice. She directed... me to the kiosk. After 8-9 failed attempts to use it she came around to show me how. Unfortunately for you she experienced thesame issue. This kiosk maybe something you think helps your business but I'll kindly disagree. Your people sell your productnot this machine. I enjoy interaction and you've wiped it out. I can buy donuts from anywhere but people make a business itsbest. The staff spoke about the pitfalls of this new procedure. So guess what? At the end of the transaction she helped mecomplete my order just like the past. Big mistake personalized service. Read more
Great drive through experience. 6:55 am The lady was so invigorating and kind. Her voice was happy and my coffee was perfect.
Very good service kind workers, they should wear hairnets to protect the food being prepared.
Nasty customer service at drive thru this morning. The cashier was extremely hateful. And it was 1st thing in the morning so... nobody wants to spend their money 1st thing in the morning at someplace they are going to be treated so rudely. Read more
Ordered a Oreo milk shake, took abt 10 minutes which is long for a milkshake and it comes out tasting like a cub of water. Try... your shakes before leaving the drive through Read more
Second morning this month that I tried to purchase Old Fashioned Donuts. It is the only donut my husband wants, no matter what... time of the morning, they seem to never have them. I asked today, what time do you have to get here to be able to buy OldFashioned Donuts? I was told that it is really IF they have the ingredients to make the Old Fashioned Donuts. I guess I amclueless, but how does DD not have the ingredients to make a simple basic donut? First they got rid of the "Dunkin Donut" whichwas husband's first favorite, now it is so difficult to purchase the Old Fashioned Donut. The reason that he likes the DD & OFdonuts is because they are plain without all the added sugar and frosting on top. I guess DD wants to sell the high sugar stuffor that is what people want to buy. Read more
Dunkin Donuts Mint-Hill is small shop compared to other big Dunkin Donuts in other cities, but it is very cozy and the attention... of the staff to details is good. The are always busy, but very professional. I also love the decorations according to theseason. Great job!!! Read more
Had to wait over 30 minutes in drive thru line to get my order. This seems like an awful long time. Young man at window seemed... to have no clue what was going on. Did see several folks pull out of line and leave. Not good for business. Read more