Reviews for McDonald's in Mission, TX
My husband and myself decided to go eat at McDonald's because we already had a bad experience at dennys early this morning. The... lady in the front counter was very unprofessional and rude to my husband since my husband asked for creamer instead they gave usbutter. So he asked again for creamer the lady rolled her eyes and sighed shaking her head like ok sir. She comes back withbutter again instead of creamer. I think she needs a little more training on the differences between butter and creamer. And herpeople skills. Read more
You need to improve your Service! They give me my order short, when I call back to complain the Lady manager was kind of rude... asking questions regarding my order (maybe they have a lot of work). I was not happy going back to get my nuggets! By the way,the Quarter pounders we eat, taste very good. Read more
I ordered through curbside pickup an iced caramel mocha and they took 20 some minutes so I had to get down and they said that... their machine wasn?t working. Then why did they charged me then. I got down and they gave me $2 back instead of the 4. It?snothing right but they weren?t gonna take 2 of my side to buy it ?. Nope. Read more
This place is totally a disaster when it comes to customer service. Employees here don't have any customer service urgency. ... Today as we were ordering our meal I noticed the lack of enthusiasm from the cashier, the employees on the kitchen playingaround and moving at a slow pace to do their job. After we order and sat down, I noticed the cashier suddenly stepped away fromthe front and went to horse around with the employees in the kitchen. He had a line of 4 customers and that didn't seemed tobother him. The customer waiting to place his order was upset and it took several minutes to get someone else to take theorder. The customers were very upset, another lady employee was the one that came to the rescue after she noticed the long lineand customer complaining. The other male employee never came back and could be seen talking and laughing on the back with hisbuddies. This restaurant needs urgent good management and see who they hire. This is not the first time I notice the lack ofcustomer service from this place. Visit Chick-fil-A and you can see the difference in employee attention and attitude towardstheir job. McDonald's area or regional management need to take a closer look what type of employees they are hiring and alsolook at the store management. Read more
Always giving me the wrong order. Today I ordered 2 spicy Mcchicken, Large fries and a Mocca Frappe. I did got the Frappe and... the Fries. But they instead give me 2 kids meal cheeseburgers and 10pc nuggets. So I eat the kids meal at my work. Although therecipe said what I really order. Read more
I been there more than once because it?s the closest to my house and each and every time the service is HORRIBLE!! Workers are... rude!! The restaurant is ALWAYS DIRTY ???? today my has brown is all burned imposible to eat ???? even one star is way to muchfor this place ???????????? Read more
Even thought, the line can seem to be long, service is fast. My child enjoys the cheese burger happy meal but, McDonald's offers... several options in their menu for kids and adults, such as big Mac, filet o fish burger, chicken nuggets (several dipping saucesoptions), iced coffee, ice cream, etc. Employees are always very polite and provides you with excellent customer service. Read more
Worst mcdonald's ever for overnight workers. I have come here several times on my lunch break. Tonight I sat waiting in the... drive thru and no one responded. So I drove around and the employee is just sitting there talking and not working. Do not wasteyour time trying to get food here overnight. Read more