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Reviews for Pizza Nova in Mississauga, ON

ruben 1 year ago
1

First time ordering from this store and it It will be the last time. Worst customer service ever. The franchise owner didn?t... even know the product that she was selling. We?re asking her about a new product that she had up on the wall and asked what kindof meat it was. She didn?t even know what it was and said to us I don?t know, it?s some kind of meat. My wife asked for somehot sauce and she turned around to my wife and said I don?t have any containers So my wife asked if she could put some on theplate and the owner said that she doesn?t wanna put it on the plate because it?s too expensive and she might put too much onit. Other customers that where there had issues with her as well. Also she was out of several items/toppings that we asked for..Maybe pizza nova head office should have a course on how to properly deal with customers and lessons on good customerservice. She was very rude to each customer that walked in as well as to her own employees. Read more

Tanmay Parmar 1 year ago
1

I couldn't give zero star this is the worst location i have ever been to. Lady who is taking order really has some issues. Never... talk politely never answer politely. There whole staff is the worst. They even put washroom is out of order at 8 o'clock. Thestaff is definitely racist they started shouting to us when one of my friend asked for parmesan cheese on top she said she didntlike his attitude. I have never been said no for parmesan on other locations. Read more

rashpal singh 1 year ago
1

Well! nothing to say but this place is not good for pizza. Not recommended.

Sara Cusano 1 year ago
5

Been coming here for years. even after I moved out if the area, I have had pizza from other Pizza Novas and the quality and... taste was not the same. Franchises should be the same, but this place always has the right amount of toppings and sauce, thecrust is perfect and everything taste fresh. I had the privilege of meeting the owners years ago and they are lovely people. Read more

Andrew Colquhoun 1 year ago
5

Mary Sammy the owner is absolutely amazing. Her service is incredible and her pizza at this location is hands down the best in... the country. You have to go to this location if you are in the area. Mary thank you for the amazing Pizza. Read more

Alyssa Ayse 1 year ago
1

Disaster ????????? If you want free protein,come here to take your pizza with flies and mosquitos. Lady at the cashier is super... rude and unhappy. We all deserve happy life, dearest cashier if you are not happy at your work, please find better opportunity.Life is short. All the best. Read more

Adelaide Koabel 1 year ago
5

Customer service is a 10/10!!!! Mary at the front is the absolute sweetest. My second time ordering from here and I was greeted... when walking through the door with a ?Addy! It?s nice to see you!? What a wonderful way to begin my lunch break from work. Thepizza is delicious and always cooked just perfect. I recommend this pizza place out of the others in Malton! A must, especiallyif you?re a Pizza Nova fan Read more

Mushin media 1 year ago
4

Hey family, Here?s my honest review of my many visits to Pizza Nova located at 3417 Derry Rd E, Malton ON,. I?ve made many... visits to this location and I wanted to share my personal experiences with you below: Location: 1 star So this is where thislocation wins with no other Pizza Novas close by. Yes there are plenty of Pizza options but this location serves the communityat the very busy intersection of Derry & Gorway. The plaza has many entrances and there is plenty of free parking. Staffing: 1star When you enter the business and depending how busy it is you may be greeted right away or it sometimes takes a couple ofminutes for them to serve you as they are always busy. I?ve been reading some of the complaints of other reviewers but have hadnothing but a positive experience. The owners are nice and sometimes serve the guests. No complaints here on staffing. Food: 1star This location always serves fresh, hot and nicely prepared pizzas. Drinks are also available for purchase. All of yourfavourite Pizza Nova dishes are served here and Pizza Nova continues to be one of my favourite ?fast food? pizza chains outthere. Service: 1 star If you call ahead and order there is usually never an issue with the service. Walk-ins are alwayswelcome and we usually leave within 15-20 minutes of picking up a walk-in special. I?ve visited this location almost 20+ timesand only had an issue once, which was an understandable ?mess up?. I did notice though one time it was very busy and theystruggled to keep up with orders. It?s worth mentioning a few customers were upset but I will give them the full star for thisrating. Wow factor: 0 stars The store itself needs a little TLC, especially the tomato can facade wall. It?s looking a littlesun dried and weathered. The owners have a unique opportunity here as there aren't many locations nearby so this could be anopportunity for them to create a little bit of a unique dine-in experience to create that wow-factor. As of Read more