Reviews for Liquid Planet Upstairs at the Missoula Airport in Missoula, MT
So we?ve just left this stand, trying it for the first time ever- and that?s after a year of living in Missoula and trying every... liquid planet In town at least twice before swearing we?ll stop going. I?m leaving literally the least amount of stars becausethis was the worst drive thru coffee experience I?ve had, if I could leave zero stars I would. I?ve worked in customer servicefor sixteen years, I?ll put up with pretty terrible customer service because I understand things happen. However, this morning,8/18/21 at 7:59am, we pulled into the Liquid Planet drive thru. We left that drive thru at 8:14am. The barista working, shavedhair all the way around except for a long blonde ponytail, addressed us one time, took one drink from our order then turnedaway. I?ve been a barista for years, and this barista took nine minutes to make my boyfriend?s one mocha- with oxidized shots,steamed and then left to sit milk, while the barista easily chatted with the truck at the other window and made their two drinkswithin the nine minutes of making our one. The barista then answered their personal cell phone, processing to take the call with?oh, I?m just a little busy right now.? and then continuing the phone call for another full minute before saying they would callthem back. They disappeared again to finish the other window?s transaction, which started after ours, then finished the onemocha we?d managed to get out before coming back to the window to speak to us for the first time since we ordered and asked ifwe wanted anything else. To top it off, the mocha was absolutely disgusting. I couldn?t sound more Karen in this review, butI?ve worked customer service and coffee service for years and years. Nine minutes, that?s not including the time of actual?interaction?, is an unreal time to make a very nasty beverage. This wasn?t short-staffed, overwhelmed, hurried, poor singleshift barista. Every single liquid planet in town we?ve gone to and received consistent mixed bags o Read more
I'm very confused about this coffee shop as it's never open. I've tried coming here at least 10 times and haven't been able to... get a coffee once. I've tried during the hours listed on Google and sometimes I'll even drive by it will stay open and noBarista ever comes to the window to take your order. Not sure who's running the show but they should probably look into makingsure their employees are working or that they have the correct hours listed so someone can actually get a coffee when they'reopen. Just to specify, this is the liquid planet outside the airport but in the parking lot. Hopefully this is the correct oneto review. Read more
I come here multiple times a month, I get the same drink Every time and have had Amazing service?.up until today. The blonde... working the AM shift today was rude, on her phone, didn?t want to make my drink and then made it wrong. Absolutely rude and feltlike I was wasting her time. When I asked her about it she caught attitude and gave me the ?bye Lynda? attitude. If she isworking moving forward you will not get my money. Keasha and the rest of the staff has been 5 ?? And will continue too! 7.29.2021 @ 7:00 am. They don?t wear name tags so not really sure on the name Read more
Leah is an amazing barista with an awesome attitude at 5am! She made my hectic morning so much better. Thanks Leah! Best coffee... ever! Read more
Worst experience. Ordered food at the bar. After 30 minutes with no food we asked a restaurant worker about it and was told they... would check on it. After another 10 minutes we asked again and they still didn't know. We were finally informed after about anhour wait that the kitchen never received our order. We were then told that if we still wanted the food, it would be another 30minute wait. So unless you have a lot of time to spare, I would not recommend eating here. Complete lack of organization. Read more
Ordered the Dude Abides, I love any turkey sandwich but was super disappointed when there was only 1 slice of turkey on it.... Marginal at best. Have to pay extra for basic fries, makes no sense to me. For nearly $12, a bit more substance would go a longway. Read more
I ordered a cloud nine hot coca and they gave me watery mocha instead. They weren?t very nice to me either. As someone who has... worked in food service and retail, for nearly a decade. It?s the least you can do to listen to your customer. I love love LOVEall the other LP locations. This one just pales in comparison. Read more
Iced or hot. I wanted iced, it came out hot. I was not asked if I had a preference. The blond barista wanted to argue instead... of just remaking it. After she slung the second drink across the counter to me, I enjoyed it tremendously. The end. Read more