Reviews for Chili's Grill & Bar in Missouri City, TX
I stopped coming here about a year ago after countless bad experiences at this location. Decided to give it another try last... night and there was an absolute improvement in the dining experience!! Mentioned this to our waiter and he mentioned newmanagement and staff were in place. It certainly shows!! Five stars across the board; will definitely be back soon!! Read more
The server was very friendly we didn't not stay because we couldn't get service because she was servicing the entire restaurant... herself there were too many people and it really was not her fault Being a server myself I felt bad for her And would havewaited a lot longer if I had the time but the 3rd person I was with was on a lunch break. The last few times I've gone here it'sbeen like this where the service is slow because they are understaffed This time I did not even see a manager walking aroundhelping but they could have been in the back Helping So I won't read too much into it as the manager Usually is helping. Anhour later I did order soup from there as my son and I Really wanted it but I ordered it curbside and it came out fast and itwas delicious Read more
The manager tonight, a female names Kash/Cash, had the worst attitude. I patiently waited 30 minutes for my food, curbside after... checking in and when my food came (after I called the restaurant for the food) it was cold. 30 minutes of wait and then coldfood? I asked for a refund and still had to wait for an hour. Still did not get any decent response. I hope I don't get charged.The manager said they can't provide a receipt for refund or send an email saying that. Read more
I walked in and was sat at a single booth by the front doors. I waited 10 minutes for my waitress to show up. I ordered... bottomless chips, enchilada soup and a caesar salad. I asked that my Caesar come out before everything else so that I have achance to eat it and I ordered a sweet mango tea. My tea was brought out but it was not sweet, it was not mango. my waitressdisappeared and I waited another 20 minutes. Then All of my food was brought all at once and sat on my table. Then shedisappeared again without asking if I needed anything or giving me an opportunity to let her know I needed silverware. I had toget up and go back to the kitchen to find somebody who worked there to ask them for silverware. When I finally sat down and tooka bite of my soup my soup was room temperature!!. At that point I literally just got up and left.............................UPDATE: I went back to this same location and was met with the same type of service.(silly me, I know but I was hoping theywould have fixed whatever the problem was from before) Took them 10 minutes to seat me and that was because I had to call(on myphone)and ask for a manager. Then was sat at a dirty table (see pics). Resat myself only to wait Another 20 minute before I wasable to order. When food came the soup was the wrong one and there was no silverware. At the end I had to ask 3 times for someto go containers and didn't get those until I called the restaurant AGAIN. I never did get my knife and fork and never receiveda bill so I finally just dropped $8 at the table and left. WHAT IS WRONG WITH THIS PLACE?!? Read more
Excellent Service and Food Was Fresh and Hot . Much better than other Locations !!!!
I ordered the it's just wings smoke ranch 8 piece with curly fries today and when I ate the chicken it it was hard and crispy .... After eating 1-2 pieces I realized the texture wasn't right and quickly realized I was eating raw chicken. I called the locationand the person that answered verified my order and listen to my complaint and said he would get a manager to the phone. I heldfor 10 min and no one ever came to the phone . I feel so sick to my stomach . I informed Uber eats of the problem waiting areply Back. Read more
Service was extremely slow, I ordered the combo platter sweet tea. My tea taste like colored water, they didn't bring the fries... with the meal, I was supposed to get garlic toast with my meal: 9 days later I've yet to get it. I ask for bbq sauce on the sidewith ranch on the side the waitress told me ok I will be back & ???? after being almost done with my food & complaints to themanager I got my sauce on the way out. The roasted corn was old & not worth eating. Done with Chili's Grill ????. Read more
The service and the food was great we really enjoyed the staff. All the food was really good.