Reviews for Dunkin' in Missouri City, TX
very slow. i had already placed the order online, and it took awhile, but when i pulled up to the speaker I waited a long time... and nobody answered so I pulled around to the window and then the woman asked what was up and I told her I had a mobile order.So I had to wait in the front a while for the food to be ready. I even saw another customer pull up and tried to go inside, buthe ended up going to the wrong door. Then I saw him pull around to the drive-through and I guess nobody answered for him eitherso he drove off mad. They don?t really seem to be communicating much and I see other negative reviews on here. They need to getit together at this location Read more
Stood at the mobile pick up for 5min listening to teenagers talking about how they want to go to sleep....had to flag down one... of the 6 workers.....with my 3 coffees behind the counter and my order wasn't ready. Had to ask for the donuts in the order andask for a drink carrier bc they think I'm an octopus. Oh! There was a curly hair on my coffee lid! Read more
The coffee tastes delicious, it's one of the cleanest Dunkin's I've ever visited. The cashier is a very friendly person and the... service is excellent. The thing is that food and bread taste ugly. But hey coffee is 10 on 10 Read more
My first visit was great so I went back very good customer service place was clean had a Princess wait on me she was very... helpful because I was there for my niece n couldn't remember n she new Strawberrie Dragon fruit Read more
Night Staff was very friendly! And they made my crazy coffee with no complaints and it was amazing!!
awful. it?s fast food so I wasn?t expecting amazing service cuz im not a boomer but they didn?t include my doughnut in my... doordash order and they also put the sticker on top of the straw hole here because they think they?re so slick. I used to workat Starbucks and I hated my customers too so I?d put the frappucino stickers on top of the Starbucks logo to ruin theirinstagram pics. literally just quit like I did, you?re going to be MUCH happier not working for a company that exploits you formin wage Read more
It was a sunny Sunday morning and my husband and I were looking forward to a nice walk to Dunking Doughnuts, finished with... Toasted Sourdough breakfast sandwich and coffee. Unfortunately the weather and sun was the only nice thing which happened,because as soon as we put the foot in the Dunkin Doughnuts building ALL went wrong. I ordered 2 Sourdough breakfast sandwichesand plain black coffee. I paid and went to grab the coffee but mine wasn't there. My order number was "5703", there was coffeethere with #5705. I was surprised that the order after me was ready, but not mine, especially as I had just plain black coffee.I went back to the table where my husband was, sat down and started to talk. we got our sandwiches...see picture, they both wereBURNED, I went back for my coffee, and ask the girl making coffee, when my order will be ready, she said here is your coffee,ready, pointing to order "5705, I said : No, my order is "5703"...she shook her head, like I am creating problem and said..."oh,this is your coffee, I just put wrong number on it"!!!!!!!!!!!!!!!!!! I said:. "How am I supposed to know it is mine? I am NOTtaking someone else coffee as there could be order "5705, yes"...no apology. I started the case with DD customer service.Yesterday was 11 weeks.....just got few emails back, always promising that someone will contact me! ...just empty promises. HowSAD! Read more
I got a mobile order and I used the $2 any medium hot or iced coffee coupon and the maple snacking bacon. When I got up there it... wasn?t ready but I understand that because it was busy when I got there. But the guy hadn?t made my drink yet so I had to waitand when he made it it wasn?t full, I don?t think he put the shot of espresso in there but I had to get to work and didn?t havetime to go back and ask them to make it correctly. This is what it looked like and the bacon I received was also cold. Maybe Ishould just come at an earlier time and not rush hour but it?s still expected to get my order right the first time. Read more