Reviews for Cracker Barrel Old Country Store in Mobile, AL

Cracker Barrel is a perfect go-to place. The warm, comfortable atmosphere is perfect for friends and families who want a laid... back, down-home environment to enjoy country, southern fare like chicken fried steak, boneless or bone-in fried chicken, and all-day breakfast including pecan pancakes and some of the best maple syrup and turkey sausage you can find (my personalfavorite). The staff is friendly and helpful, and I always enjoy checking out their new arrivals in the attached shop, a uniqueassortment of clothing, treats, and gift items for family and friends. Read more

You can tell the food had been sitting out for a while the chicken was like rubber. Usually it's really delicious but the day my... husband brother and myself went in the evening wasnt good at all. When I talked to the manager she was very pleasant andaccommodating. She left the table with a smile and apologized. I gave it 5*'s because working in food service everybody has abad day Customer service was excellent and the manager represented your company very well. I can't remember the exact date wecame Read more

255p call placed to go order. Was told 10 to 15 minutes. Got there, waited another 20 min. Understandable things get busy I get... it. 15 years in the restaurant business. But there was no one else around. While I was waiting to pay in that 20 minutes, twoemployees went ahead of me and they took their payments for their discounted lunches. Finally get the food $15 for roast beefand three sides, all cold. Nothing was hot. Have you ever tasted cold fried okra?. So 35 minutes to wait for food, no one elsearound waiting for a table, cold food. Where was the manager? there has to be one it's a restaurant .completely unhappy withthis and I loved their roast beef will not be coming back. Read more

was supposed to have curbside service. I pulled up and checked in but no one came out. I was on my lunch break in hurry so i... went in and got it. The food had been sitting there waiting on them to bring to me. I ordered 2 hamburger steak dinner platesand both were horrible. Tasted days old and my reason for going was the sweet potato which is usally Wonderful was burnt so badi couldnt eat it. Spent $ 20.00 and all me and my co worker ate was a biscuit each. Read more

30 min wait for biscuits to arrive,1 drink short,no napkins untill after meal. 2 hamburger steaks ordered medium well,both came... rare and bloody.ordered fries never recieved,nor charged for them. Didnt send the steaks back because it took 50 mins just torecieve them. We hadent eatten all day. Not enough gravy included. Speaking of the gravy,in the gravy was pieces of shreadedbeef. Assuming they take gravy from same pot as their roast beef. Not a big deal,but not expected. I drove 22 mins out of myroute to eat here,then another 22 mins to get back on route. The food tasted fine,besides raw ground meat. The wait inspiredthis review. After you make your order,you get to choose buiscuits or cornbread to eat while waiting for your food. Server neveroffered,few mins later as she passed we asked for buiscuits.reply was no problem,20 mins later we got them,20 mins after that wegot our food. Then we asked for napkins that came as we finished eating. Every place ive been at to eat gives you napkins andutensils first. Other servers were ontop of their job,the 3 groups of people that had my server,all had the same issue.we allcomplained amongst ourselves about it.people that got seated after us,different server git taken care of before we even gotbuiscuits. Read more

For Easter dinner I purchased the prime rib dinner that served 4 to 6 people. You partially cook at the dishes including the... prime rib home. It was expertly packed for me and came with very easy instructions and was simple to prepare. It wasdelicious!!! Prime rib, mashed potatoes, gravy, green beans, carrots, yeast rolls, au jus, and horseradish sauce. I'llcertainly buy this again! Kudos to this Cracker Barrel in midtown Mobile for a job well done. Read more

My husband and my two young boys and I dined in at this location and it was their first time ever going to a cracker barrel,... they loved it! We had a great experience! The servers were very polite and they did a great job making sure we had everythingwe needed! Our food came out quickly and it was all exactly as we ordered, it all tasted amazing! We will definitely be visitingthis location again many times in the future!! Read more

They brought out some of their Labor Day, Halloween & Christmas decorations. Still great taste in food but because of this New... Virus Spread and the Pandemic has gotten rapid again, their Hours has changed. I took a pic of their hours changing startingAugust 10th. Read more