Reviews for Great American Cookies in Mobile, AL
We love coming to get cookies and ice cream here as a family! Always a nice smiling face behind the counter waiting to help. I... do wish they would bring back the Oreo cookies as they are our favorite! Read more
Big fan of Great American Cookies. The staff is friendly and very helpful.
Friday night I come, I didn't get the women's name but she was very rude. I asked for cheese cake flavored ice cream she gave me... vanilla. I had like 4 people with me. My sister also got cheesecake but got vanilla. I asked her to put piara on it,she put realStrawberries I told her that's not right she got mad but still never took them off. I go to pay for everything she said signyour receipt I did then when I handed the receipt back she snatched it. Custom service was horrible! Read more
Place is awesome. Choc mill shake was excellent. Staff are super friendly.
GO DOWN AND READ ABOUT THIS YEARS CAKE NO NO BUT HELL NO. WOW. I called first. Ms. Lauren was nothing but help. This is a P-Nut... butter overload. My Wife's 83 B-Day and we love it. Thank You Ms. Lauren!!! The second on is my BDay cake. It was a totaldisappointment. There was only 2 of us and it disappeared so fast! I will be getting the LARGE next year! It is next year 2022the cake was ordered online. Turtle. NO ORDER AT STORE. THANK GOODNESS I BROUGHT THE RECEIPT. No Pecans, I had HAPPY 84. SINGLEFLAVOR OF PLAIN VANILLA. I DONT THINK I WILL GO BACK. Read more
Rude. I visited this location yesterday. There were four employees standing around eating ice cream. I was not greeted nor was I... asked could I be helped. I asked one lady about a flavor, and she walked away and frowned up. I will not be patronizing thislocation and neither will my friends and family. I normally order from here for corporate functions as well. The employees needbetter training. Customer service reflects on management. I am dissapointed. Read more
Great place for last-minute birthday cakes. Nice selection of various ice creams, shakes, and sundaes.
The three girls that were there on 11/11/22 working the night shift were rude and whispering to eachother while staring at the... customers. Get better employees!!! Read more