Reviews for Moe's Southwest Grill in Mobile, AL
Love their always welcoming atmosphere whenever I enter this quick spot for great food!
Staff members were quick despite the fact just a few of them were there and the chips salsa and burrito were excellent.
Worst Moe?s I?ve ever been to. Only reason they get one star is because the salsa and drink were decent. The employees look... scared to even put a single full scoop of anything in whatever you get as if God himself said he?s going to strike them down ifthey do. One lady ahead of me had the wrong meat put in her bowl and the girl literally just took her hands and dug into thebowl and picked out the chicken and put it back in the container. The chips they give barely cover the bottom of the bag and Iasked for extra because there?s two people eating them and the girl looked up confused and scared to do it then turned around tothe manager and asked what should she do. Read more
I wanted a burrito combo, but the cashier totaled everything separately. Charging me $3 for a drink $5 for queso, & $8 for my... burrito. Ridiculous. Eating out these days is no longer enjoyable & expensive for no good reason. Read more
I walked in to order and there were three people ahead of me, they served those three people then left me standing there for 20... minutes while they filled online orders. I understand those orders have to be filled but they never acknowledged that I wasstanding there, never asked me to hang on, never spoke a word. Service and food quality of Moes has become equal with McDonalds.Just far more expensive. Read more
Ordered online for delivery. Ordered nacho's - white meat chicken, extra chicken and toppings. Received order - completely messy... and thrown together with minimal effort. Hardly any toppings on top of a pile of chips. Very little chicken - which was not allwhite meat as ordered and hardly any toppings as requested. Made it a meal and they put a empty drink copy in the bag and toldthe driver "They didn't know what I ordered". Totally unacceptable. I could have received better from Taco Bell for 5.00.Ridiculous. Called the store to complain and no one answered. Save your money and order elsewhere unless you can be present inthe store to make sure they do things right. Read more
The food was good but there wasn't a clean table in the entire restaurant. Seats were dirty. Floor was dirty. Food service... area was totally trashed with a pile of chips on the counter and queso spilled all around. Pop machine was a syrupy mess. Sneeze shield over salsa was covered in dust and the entire drink area was dirty. All Salsa bowls were low and salsa wasslopped on the bar. The kid that made our food didn't seem to want to be there and he threw our food together in the bowl likehe couldn't care less. I don't know what happened here but Management needs to crack the whip on these employees. It used tobe fantastic. I hope these problems are addressed. Read more
I did an online order for nachos. Most of the ingredients that I wanted on them, were missing. Including the meat. Very... disappointed! Read more