Reviews for Dunkin' in Monaca, PA
They always give me terrific service
Awesome ! They made my coffee on point , the donuts and the munchies were fresh and tasty , especially the Pumpkin ones.
Sometimes they make the coffee correctly and sometimes it's awful. That is, if someone even shows up in the first place. I've... placed several online orders just to show up and nobody's working there! Read more
Went thru drive thru early morning. Basic coffee. For all the kinds you can get at grocery store, why can't they at least have a... light blend at drive thru. Read more
Went in to find the employee and must of been a friend chatting for a good 5 minutes before finishing the order to move on to... the next customer which was me. No greeting, no apology for the wait. I proceeded to order the Brown Sugar Cream Cold Brew insize medium advertised for $3. She said your total is $4 and some change. I asked why it?s not $3 and tax with this $3 promo?She goes to get this guy who comes out to say that they are changing the promotion. I said okay but the sign is still up as Ipointed to the advertised sign. He comes storming out from behind the counter to see for himself and says the same thing again,they are changing the promotion. He proceeds to start peeling off the sign so I had asked if he was the manager? He said yes. Iasked for this name because he was not wearing a name tag. I also asked to take a picture of the sign for when I call and file acomplaint and he held the sign as I did so. I then asked Dillan if he was willing to do anything about this and again he saidthere was nothing he could do. I left without buying anything. I went to Starbucks and got a Venti (large) Brown Sugar Cold FoamCold Brew for less than $3 as Tuesdays they offer half off. Starbucks for the win! And since Dunkin?s oven was broken, I wasactually able to grab something to eat too. Read more
Updated 6/13: This Dunkin is a JOKE. Don?t even bother. They?re never open and they never have anything. Just go to... Chippewa. This Dunkin used to be great! But now they?re ALWAYS out of items. Every time a coworker and I order they always haveto ask us to substitute an item because they don?t have it. EVERY. SINGLE. TIME. It?s extremely frustrating because this is theonly Dunkin? within range that we can get on our lunch breaks. Read more
Edited as Dunkin responded-I was contacted and was reassured the food I was served was not old, just overcooked. They said they... had a new employee and that this was a known issue that they were trying to resolve. I altered my review because the woman Ispoke to was genuinely concerned and was extremely kind about the situation. They did offer to replace my purchase and I reallyappreciated her honesty about the situation.///// Was sold 2 day old food. Ordered a dozen, drove all the way home, opened thebox to find what I can only say were rocks and not donuts.. you could even see the icing was old. Why, just why? To knowingly dothat is just wrong. You can't tell me the management/owner would be unaware of this. Just gross. Read more
Who doesn't love donuts? What's the ice coffee is yummy. Clean and friendly stuff