Reviews for Tim Hortons in Moncton, NB
Not to pleased with this Tim?s. I?ve gone here now a week straight and they never have bagels. Like if they are that popular... maby bake some more??? Absolutely nothing to eat. Just horrible Read more
This Tim's never has any product after 4-5 pm, what's the point of having a menu when they don't even honor the items they... should sell? Read more
Always hot Tea and Coffee. Fresh and Delicious, There Hamburgers, chicken are made with Pride. Same with one on Paul st in... Dieppe. They care about how there food comes out. Read more
I find the employees at this location lack customer service skills and they are always out of something whenever I order. Even... in the morning, they are often out of either hash browns or common donuts like honey crullers. There are definitely better Tim'sto go to in the city. You might at least get to see a groundhog while waiting in the drive thru though... Read more
Ordered a breakfast wrap, without the hash brown, got one anyway. Ordered a breakfast wrap and there were egg shells in it,... glad though it was real egg. It was through the drive through both times. Read more
Good morning, Apparently, one NON supervisor, who was one of 5 individuals (4 working at drive thru) working during this... mornings peak rush time decided that she would harass a another staff member who was doing a task in the back, calling her fromthe gate to the back and making comments as she walked back to the sandwich bar; as I stood in line with 5 other people and asshe walked right by us instead of taking our order TWICE. Then while the staff member was serving me, another customer came infor the 3rd time and went to the sandwich bar to complain that his coffee was made incorrectly and instead of making it herself,she, in a harassing tone and louder each time to the individual serving me calling her by her first name 3 times to get herattention to make the customers coffee. I stated, she was busy and the BULLY/employee huffed and made comments under her breathand proceeded to make the complaining customers coffee correctly, she is lucky I did not call her on her behaviour in the store.This kind of behaviour is learned and has obviously been tolerated because she is still employed. I want to ensure you as aformer Tim Hortons employee for 10 years I KNOW the duties of the stations assigned but the TOP PRIORITY is customer service.NOT passing the buck, using harassing tone, getting louder each time and definitely not huffing and making comments under onesbreath. Read more
No muffins. Not happy. Still an hour and half left when I arrived . This happens way too much. Soon going to have to bring my... own. Not happy they threw out lots of chili and soup. Should offer it at half price for the last hour to get rid of it Read more
I went to this Tim's location to get my mother some breakfast because she is staying with me due to having eye surgery. I... ordered a Bacon homestyle biscuit with a French vanilla and an assorted 10 pack timbits. The lady serving me at the cash wasignorant. She put the payment through to the debit machine but once she noticed I had wanted to do something else she whippedher hand out to press the cancel button on the debit machine. Then she disappeared to fill my order of the timbits. Sheshould've have continued to process my transaction at the cash before going to do this as she left me stranded at the cash notable to do anything except for twiddle my thumbs and wait for her to return. Following this, the staff left my order on thecounter for me to pick up myself so I grabbed my things and left. I get home and my mother opens the sandwich and there issausage on the sandwich. Obviously at this point I'm already upset because her order was messed up so I get back in my car todrive back to the store to get the right sandwich. I'm standing in line and one of the staff go to the other cash and asks if Igot sausage instead of bacon. I affirmed as much and then she made a backhanded comment saying that I grabbed the wrong one.That mine was sitting next to it. I hadn't seen another one sitting beside it but regardless of the possibility that it was MYfault for grabbing the wrong one, if there were similar sandwiches beside one another, the staff should have pointed out whichone was actually mine. I'm not impressed with the customer service at this establishment and will not be back. Read more