Reviews for Noodles and Company in Monona, WI
I love this location unlike the one on east Washington. Chase the manager is very nice and they are great with their service. We... got our food in no time. my son and I love it. Thank you. Read more
They said it was going to be done at 5:15 and they forgot to make it. My son sat for 45 waiting for it to be made. They forgot... about it again. Finally had to call for a refund. Just terrible service!! Ended up with no dinner. Read more
So let me get this straight. Noodles got rid of all their washable ceramic bowls and now serve everything in disposable plastic... containers, even to dine-in orders, but they give you one napkin (have no dispenser) and they have paper straws? Ok Noodles.You're doing it wrong Read more
I had an issue with using the app for my rewards. The manager was very nice and helped me get my order correct. She even gave... my son and I a cookie for our birthday. Read more
This place is never a hit it is always a miss. My order is never correct. It's always dirty and very unprofessional... employee/employees. Over the past three visits, I have been called Dogg, Dude, Bro and What's up. I over heard an employee sayhe is always living the dream and always seems to be in a bad mood Today will be the last time I will ever step foot in thislocation Read more
Worst service waited over 20 minutes for our food and we watched the food sit there for 15 minutes before getting bagged.... Employees were messing around not caring how fast they were doing orders. We are from out of town and this is by far the worstservice Read more
Wish there was a zero star option. I will not be back at this location. Waited forever for my food just to find out that it was... ready and sitting in the corner. When I received my order it was cold and dry. I don't know how many workers walked right bywithout even acknowledging the customers that were waiting for food or to order. The manager stayed on his cellphone whileignoring customers. When he finally decided to help out the one guy that was left fixing the food and sitting the bags in thecorner...I guess waiting for someone to help him with the orders, he started taking orders while still on the cellphone. Howrude! There was a couple that waited so long they turned around and left. I don't know what happened to this location but it hasgone way down and I will not spend money here again! Read more
I've had multiple instances where I'll sit at the pickup window for almost 15 minutes and call the store with no answer despite... them being open. I have to sit there and honk or bang on the window to get help Read more