Reviews for Red Robin Gourmet Burgers and Brews in Monona, WI

We really enjoyed going out for Veterans Day 2022 at this Red Robin. Very family friendly and I was very happy with my free... order of Red's Tavern Double and bottomless fries! (Pictured here in this review) I had several baskets of their house fries andI'll tell you what, they were piping hot baskets of deliciousness with seasonings that were borderline addictive. They evenleave a shaker bottle of that stuff and a ketchup bottle on the table to make the fries even more addictive, if that's evenpossible! And it's a good thing I ordered the bottomless rootbeer floats too because yeah, I drank down those too! ???? I atelike 3 servings of fries and 3 floats and they never flinched and kindly thanked me for my service several times and were verysincere in taking time to answer my wife's menu questions prior to her ordering. Our service was great so we tipped nicely andpaid on the tabletop tablet with our credit card which is very convenient for us. Our Veterans Day "date night" was a success.They definitely make burgers extremely delicious if not better than every other place nearby. I didn't have their pizza (nor didI have enough room in my stomach) but I am wanting to try it so I can check out their ability to do both with quality otherwiseI would've given 5 ???? 's! If your interested about my scoring method... (*It's NEVER anyone's fault that they don't get 5stars. Some of my life's previous experiences and knowledge base stems from working in large and small kitchens,(includingmilitary) bakeries, hotel restraunts, to name just a few accomplishments... Because of that, I need to have an impression ofvarious things. That can amount to that destinations' post having a long gap and a period of time for me to follow-up on myexpectations and checking their possible advertised accomplishments and differences in (foods, if applicable) over a sometimesagain, extreme period of time. It showcases that consistency and excellence are within the eatery (or locatio Read more

I?m an Uber driver, and I sometimes do Uber eats, so I often pick up over here. The staff is good, but I do think that they need... more recognition for doing a really hard job, and doing it well. Once, in a great while I will eat here, and the food isdecent, though it is standard Red Robin fare. But the people make the place work. You guys are great. Keep doing what you?redoing. ???? Read more

Best experience ever! I wish I could remember our servers name she rocked started with an S on 8/18 had hangry kids with us and... she got us food so fast and was so accommodating. Thank you Red Robin you are awesome! Read more

Been here a few times, most recently had a pretty poor experience. The place was understaffed as there was a 20 minute wait and... the place was about 30% full. The burgers and fries are so-so and while unlimited sides are a thing, expect lengthy wait timesbetween rounds. I came with small children and waited some time for another small tray or two of fries and fruit. The experiencewas underwhelming and wouldn't recommend this place if you're wishing for a burger and fries. Not really worth the money. Read more

I've been coming to Red Robins for years now, and the Monona location has been a little disappointing. I went for my second time... today for a friend's birthday. We waited 20 minutes to seat a table of 4 at 5:30. The restaurant looked pretty dead. At onepoint, there were more people waiting in the lobby than there were people. I don't know if they're just constantly shortstaffed, but we had the same issue the first time we went back in Feb. Anyway, we finally get seated and we get put in a cornerbooth without a window. We were pretty much eating in the shadows. It might've been the most undesirable table at therestaurant. On top of that, our table didn't have ketchup or napkins - we had to ask for that. Those things should be standardat a burger joint. We mentioned to an employee that it was our friend's birthday, and he was never given the birthday treatment(the little ice cream cup with the candle). We waited for a little bit after paying, but figured they forgot. We left kind ofdisappointed with the service. The only reason why I'm giving them 3 stars and not 1 or 2 is because I've been a Red Robin fanfor a while, but think that this location is a dud in terms of service. Their food is good. Read more

I keep forgetting to take pictures ???? I had the limited time Smokehouse Brisket Burger ???? It was DELICIOUS! I would order it... again. Service was excellent ???? Today the restaurant was short staffed when I arrived. But they didn't miss a beat. Veryattentive, kind, polite and efficient. I APPLAUD ALL OF YOU ???????????????? Read more

When we went inside we were told by the hostess that the wait time would be about an hour. We decided to wait. Partly due to the... fact that we were getting hangry, but we were quite disappointed to find that if you call ahead your name is put on the waitlist from the time of your call. So while we were waiting, others would park, come in, and get seated immediately. (Especiallysince well over half the tables were open.) At one point the people who came in after us were getting seated. When we asked thehostess we were told that she ?sent us a text.? Once at the table our service and food were excellent. For future call ahead toavoid both the lines and the hostess. Once past that everything?s good. Read more

There were 4 of us and we were very happy with our meals. One thought the Impossible Burger tasted so much like meat that she... questioned its authenticity. Luckily, we got the short stack of onion rings because they were huge and the picture does not showthat there was a plethora of mozzarella sticks. The shakes and lemonades were also a hit. Highly recommend! Read more