Reviews for McDonald's in Monroe, LA
Worse Ever!!! I order via mobile app and I still had to wait over 30 minutes to get my food.
The food was horrible, food wasn't done all the way thru , the burger I order didn't even have the correct stuff on there . I... won't be going back . Sorry ! Disappointed Read more
This place either needs to hire more employees or shut down. Almost an hour and my order was still wrong. There were no... employees in the front to take customers order. One of the customers had to call for someone to come to the front. Read more
Left off my fries for the kid's meal and my 4pc nugget after I asked her did she put it in there and she replied yes. I did not... feel like going back up there. I should've checked it myself. Read more
I'd love to know the reason why an employee chose to lie to my family recently for no apparent reason, because try as I might, I... just can't wrap my head around this one. We order 2 value meals (one Big Mac, one 10pc nuggets) and a happy meal (4pc nuggets).Nothing crazy, no modifications, right? Should have been easy. We go forward to the drive-thru window to pay, which is where wemeet a female employee who claims that nuggets are no longer offered as an option for happy meals, only burgers. Have you evertold a toddler that they will not be getting the happy meal they're so excited to get? My hypoglycemic 3yr old is just likeevery other toddler in the world - finicky and picky about food. The difference between my 3yr old and most others is that shedoesn't just get cranky if she doesn't eat. If my 3yr old doesn't eat and her blood sugar bottoms out, she loses consciousnessand gets admitted to the ER and has to have an IV put in. I completely understand being out of a popular menu item IF that werethe case; however, since there wasn't an issue getting the 10pc nugget meal we ordered, this clearly isn't the case. Couple thatwith the fact that, as an experiment just to see what would happen, we decided to order a nugget happy meal the VERY NEXT DAYfrom the SAME LOCATION...and, whaddya know, suddenly happy meals are served with nuggets once again. For the record, it tookover an hour of effort and a near blackout to convince this kid to eat because she didn't want to share mine, she only wantedHER nuggets- and her apple slices, which she didn't get, same with the toy....what a "happy" meal, right? Read more
Ordered curbside pickup. Arrived at 2:07pm on 08/28/22. We didn't get our food until 2:34pm. Food was cold no straws for our... drinks. And we asked for no onions on our daughters mcdouble. It had onions. Like this is the worst McDonald's. Any other one Ihave been to I get my food hot and ready within 10 min max. And then the lady came to bring us our food had an attitude wethanked her and she just walked off didn't speak not once and had a stupid look on her face like we were wrong for even orderingfood. They need to get their store in order! Read more
There service is super slow. I have had to wait up to 45 min in line. That was really ridiculous. If there was another one... closer to Lakeshore, I would go there. I actually wouldn't go at all if my kids didn't love the hashbrowns. I also have toplace my order 3 times. One at the drive thru speaker, one at the window (because they didn't get it right) and one at the pickup window because the one that took the order still did not get it right. Listening only requires your ears...they are soPROGRAMMED... THAT YOU MUST ORDER IN THEIR LINGO RO GET IT RIGHT. OH AND MY ORDER STILL WAS NOT RIGHT...mcgriddle with sausageand cheese, no egg! Read more
Just need to closed down or get staffed better trained and and a better management team