Reviews for Jack in the Box in Monroe, WA
We stopped by early morning and ordered our 5 items, it was ready when we got to the window and we inconveniently asked to add... an item to our order while the drive thru was packed.... The manager at the window assured us it would be no problem making usfeel better about the line and he had it for us I'm about 30 seconds and gave it to us on the house and thanked us sincerely forchoosing Jack in the Box! Kudos Monroe JitB!!! You were above the bar again today! Read more
This place refuses to open their lobby for dine in or take out. I drive a large vehicle that doesn't fit in the drive thru. It's... been almost a year since the covid restrictions were lifted. I don't understand. They must be loosing so much business. I justwant a breakfast burrito for crying out loud! Read more
I don't know if this place is trying to go out of business or if they're after the district manager's job or what's going on... here. This is one of those places that refuses to open the lobby even though covid has opened what 8 months ago if not morestill can't go inside I don't know why. The intercom hasn't worked in a year you can't order it to the menu you have to orderout the window and when I got to the window and I ordered I got myself a bacon ultimate cheeseburger meal and I wanted a vanillashake and she looked at me like I had slapped her and told me that they didn't have milkshakes I'm like it's on the menu!!!!! And she said nothing she just stared at me so I stared back and she stared some more asome more at me and then took mymoney and I drove away strange experience Strangest experience I have ever had at a Jack in the Box Read more
So yeah, I always call it gag in the bag, & it's fast food, but seriously it's right at the top of the fast food options out... there. They took that e-coli issue they had years ago seriously & moved to the top of the heap. Spicy chicken sammich is myfavorite! Read more
Today I decided to go through drive thru. When I pulled up to order, I was greeted quickly through the intercom. I ordered the... loaded tiny tacos without lettuce. Leaving all the goodness of cheese drizzled over tacos with the hot sauce. As I drove up tothe pay point, I was greeted again but this time a person behind the voice. Deb was very helpful and smiled with greatcommunication overall. It was a hot afternoon, so I asked for a cup of ice water. Here she was so nice and filled a cup with icewater and handed it to me. My order was quickly made hot and ready with napkins and a fork. My experience going through thisJack in the Box was amazing! I am thankful and enjoyed pulling up to(Deb) a good employee with great customer service. Thankyou. Read more
Just went through the drive in. Watched as the guy stuck his fingers all the way inside the cup and ran his fingers all the way... around the sides before putting ice and pop in the cup. So gross. What was he doing? Why would he touch the inside of the cup?It was so disgusting. And uncalled for. When asking the gal for a new one at the window she had an attitude about it. I wouldlike to see her drink it, not knowing where his fingers have been. Read more
Debbie at the drive-thru is an absolute Rockstar! Customer service is stellar. She just helped me it was a very long line... probably 10 or more cars and I was in and out in less than 10 minutes. Her multitasking abilities are extremely impressive andshe does all of that and gets the orders correct the cash handling all while maintaining a positive attitude and kindness. Ireally enjoy interacting with her whenever she helps me. My meat lover's burrito was so good and just the right temp as always. Read more
It's a pretty good Jack in the box, they don't over cook their tacos- thumbs up