Reviews for Dunkin' in Monroe, WI
Hash browns are soggy yet burnt AF every time. Donuts borderline stale. And the one male employee we see there acts like he'd... rather be anywhere else...while looking at you with borderline contempt when you order. I've been here exactly three timessince it opened a few years ago and every time I go it reminds me why I don't frequent them more. Read more
Ordered the GRILLED tomato pesto sandwich. Sandwich was not grilled and 2 plain pieces of bread. Like most fast food place,... order accuracy is often a problem. Drove back, gave me a new sandwich that was grilled. It is a very good sandwich. Staff isvery pleasant. Read more
I like their app. I order my food when I leave the house, drive down right away and walk in. My food is ready and waiting for me... to pick it up. Very convenient and handy. Read more
Today they demonstrated excellent customer service when there was a problem with our order from the app coming through. I?ve... been a customer for years. They?re always friendly, the service is fast. the drinks are made well and the store is always clean. Read more
Just drove from Illinois to Monroe for coffee, and doughnuts. They should've been open until 8:00pm. I was there at 6:20, and... they were closed. Drove up to the window, and there was a girl standing there. As soon as she saw me, she turned and walkedaway. They had all their lights turned off. Don't get me wrong. I always get good service..... when their open. Read more
One star and that?s because the lady at the drive through was super nice and gave great customer service. But while someone was... yelling to take my order only to find out it was the manager being rude! Corporate should really fix this because there will bemany customers lost because of the attitude of this manager. It is terrible when the crew workers are friendlier to thecustomers than the person who is running the store. Definitely will not be back. Read more
Me and my friends rarely have issues,if we do the staff is very sweet about it. It's a great place to get coffee and donuts. I... also love their merchandise. Read more
Great coffee sad discontinued/wouldn't serve me my favorite drink the dunkachino, I like mine extra mocha with 2 or 3 turbo... shots Read more