Reviews for Chocolats Favoris in Mount Royal, QC
Showed up at 9:55 pm on a beautiful hot Tuesday night (They close at 11:00 pm). We had to sit on the floor (parking side walk)... as all the chair on the terrace were stacked and locked. They should really wait until closing time to do that. Specially onsummer nights. Read more
It's fantastic???? For chocolate lover ???? The place is perfect except the cone It's not the best.
Ice creams and dips are really well. The cookies part of the menu is weak, very few things to eat. Coffee quality and taste is... terrible, really bad. Read more
The product that they sell is pretty good (though sometimes the dip can very much overwhelm the ice cream flavor). I normally... would have given them a slightly better score, but the last time I was there, upon getting to the end of my cone, I noticed ablack powder baked into the cone itself. I contacted the company and they said that the franchise would reach out to me, butthey never did. Read more
Although their ice cream is alright, they have horrible management and refuse to resolve problems when they occur. I called to... explain that I ordered two chocolate sundaes using the Doordash app and that I paid nearly $26 dollars for ice cream that washalf full, their response was to contact Doordash for a refund, as if Doordash was causing the issue. They said there's nothingthey can do other than write down a note so it doesn't happen again. Fast forward two weeks, I decide to order again. I washoping the problem was resolved but It clearly wasn't. I get two half full chocolate sundaes for $26 dollars once again. If yousubtract the dash fee, I'm still paying $20 dollars for one sundae. These people are a total rip off and are beyond incompetent.Best to stay away and try another place. Thankfully Doordash is a reputable business that values it's customers and provided mewith a full refund. Read more
Service was good. But the price tag too high. The flavor of the icecream was a great texture and creamy. The chocolate coating... was a little too thick but tasted good. A lil overbearing. I had the smores Read more
If Chocolate is an aphrodisiac, this place is the Viagra. More selection and bigger portions than Leonidas, this Quebec classic... is making its mark in Montreal. This location just open, so it will just get better as the staff get in the rhythm ?hopefully?. Read more
It's ice cream, typically way over priced for what your getting (it's processed, not home made stuff). It's not great ice cream... (you have to go to italy for gelato to know what I mean), but my son and wife like it. Read more