Reviews for Buffalo Wild Wings in Monterey Park, CA

The service was so Bad! We were a party of 5 and we had to ask for a waiter to take our order more than twice because we were... waiting so long. Our waiter took longer than usual to bring out our food and drinks even though the people around us weregetting served before us. The Men?s Restroom was disgusting! It looked like it hasn?t been cleaned in a week. There was throw upon the walls and used toilet paper everywhere. The servers didn?t show any enthusiasm in serving us. I live right down theStreet from here and was disappointed that the service was SO bad. I don?t know who is ?Managing? This establishment but We willnot be coming back. Read more

Service is great, really friendly and attentive. Food is good. I've been disappointed the last two visits with the Pepsi. It... doesn't taste right,, tasted more like diet.. the Previous visit they gave me a new soda,and it still tasted like diet, with avery strong after taste. But this visit today AGAIN ,Pepsi tasted like diet!! EW ???? I didn't say anything to complain or askedfor a new soda. I know it's not the servers fault. I think next time I'll bring my own drink. Wish the Pepsi issue is fixed sothe meal is perfect. Read more

This our first time at this Buffalo Wild Wings in Montebello,we have been to others Buffalo Wild Wings in different areas. ... This is the nicest Buffalo Wild Wings including the biggest flat screen TV in the bar. We were seated then the waitess hand usthe menu then we look what to order. Then my wife decided to order the Cobb salads then I order a 15 pieces traditional Wings. We waited about 20 minutes because of the wings takes long to cook. We were surprised how this Buffalo Wild Wings looks so coolvery popular and also packed we came when the Dodgers playing. The server brought our food it looks good my wings looks goodespecially the flavors I picked the three flavors I picked orange chicken,lemon pepper,orginal Buffalo. I enjoy my wingespecially the orange chicken flavors wing they so good and I enjoy the Lemon pepper and the Buffalo orginal. My wife enjoy herCobb salad very much. Next we need to try different items. Read more

I end up buying 2 smoked brisket sandwiches for the first time that goes $16 each. Witch they were small sheared meat and dry... meat, like if the have made them of the leftover meat. Definitely the worst experience. Read more

Usually large chainsare consistent in their appearance, customer service and food to keep their reputation going. This location... has friendly staff and the app made ordering easy. The location is in a new shopping complex close to home for me so I wasexcited to go. Parking is readily available although I could see how it could fill up on a busy day. The app said my foodwould be available in 44 minutes at about 8:40PM. I arrived 10 minutes early to see it sitting on a to go order rack. Afterarriving home, my family dug into the food. Fries were tasty and well seasoned. Wings on the other hand were overcooked anddry. One piece was challenging to cut with a knife. Sauces were good albeit a little strong for my pallet but the rating isprimarily for the wings just not being good. I may go back just to confirm my rating. However, I think I will stick to eitherIsland's or Foodland when I am in Hawaii. Restaurant business is tough and based on other feedback they should look at theirpersonnel training and food prep protocols to make sure things are consistent and represent the brand. Read more

Not the first time I?ve had a bad experience here. But this time tops it. Went in with a party of 4. Told us it was an hour wait... even though there were empty tables (I figured they were understaffed & didn?t make much of it). I went to the other room fortakeout. There were at least 6 staff behind the desk just there talking. 1 of them took our order, I pay, a second person grabsmy receipt and checks it before handing it to me. They tell me it will be 45 minutes. I sit on the couch (because I have a babyin my arms) they have in that room and tell me I?m not allowed to wait inside. We make our way out and wait at the Starbucksadjacent to the restaurant. I check the receipt time. Once it?s been 30 minutes since I place my order I walk (3 minutes tops)back to the restaurant. I tell them I?m there to pick up and a guy hands me out bag. I live 5 minutes driving from this place,so I didn?t take that long to get home and open our bag immediately. Just to find the bag all wet from the heat the food hadreleased, the food was cold, the bottom of the boxes with the wings were ripping because they had gotten soggy from the sauce, 2lemon pepper wins were missing, and 3 of the wings came with feathers. I verified the receipt and compared it with my receipt.Turns out my food had been bagged less than 10 minutes after I had ordered it. I think they bagged an order that had alreadybeen ready for a while because those fries were stiff. I called and asked them if I could return them because wings weremissing, some had feathers, and it was just plain horrible food and a waste of almost $70 - they just hanged up. Read more

They really have poor food knowledge I ordered burger and wings When they brought them my burger was really cold. I do believe... it been cooked for a little while and wait for my wings to be brought out together my burger was cold and I didn?t eat at allthey still charge me full price. However I didn?t argue or anything I paid for full price here is pic of it Read more

Had horrible experience. When we got our food, one person in our party never received their food. We all ate our food till we... got half way done and our other members was still waiting. We waited longer than 20mins just for them to bring his food. As wellas server took long times to get back to our table. We asked for small things like some sauce to dip fries into but neverbrought till the end when we were already to leave as well as not getting our drinks refilled to very end. We also waited longto get our bill as well as it to get it paid. Do not recommend for anyone looking to get great service as well as attentiveservice. Long waits just for one person to not get meal with everyone. Read more