Reviews for Domino's Pizza in Montevallo, AL
Pizza was undercooked and horrible.we threw it in the trash I wouldn't feed it to my dog
Literally my lazy night go to dinner and never disappoints! And my delivery ppl are always personable :)
Pros: - Anything that isn't pizza is pretty good. - Delivery drivers are friendly. - Delivery before night time is... good. Cons: - Never order at night. The food usually stays at "quality check" for about an hour. - The people answering thephone need a script. I called down there one day to place a delivery order (app wasn't working), and the person pauses and asksif I am [a name that wasn't mine]... I said no, I just want to place a delivery order. They then ask me something about my"first three letters"? I said never mind and hung up. There was another time when I called. After waiting awhile, a differentperson answered. They were impolite and not very apologetic for my 1 1/2 hour wait. The staff isn't bad, just undertrained. Notreally their fault. - They rarely put garlic butter on the crusts, and if they do, they don't put nearly enough. Is there anycommunication/training going on? I feel like a lot of these mistakes could easily be avoided. Read more
I never order pizza and the one time I wanted to, this Dominos close to my apartment was open and within the driving radius and... had everything I wanted. Everybody was so nice and helpful and fast. I have never been so excited, my pizza and brownies wereabsolutely amazing and my sprite was cold. Thanks so much !!! Read more
Do not call people back to cancel orders charge your card over the phone and cancel. Refuse to tell you the name of the... franchise owner. They tell you at the store to take it up with corporate there franchise owner doesn't want to be "bothered"!!!!!!! Read more
I have ordered several times from this location. Every time there was a problem. My food was in quality check for 1hour. Called... and the manager did not care and said they had one driver. Told them the app does not say that it will take that long. Asked ifI wanted to cancel my order. Nothing else. Also, another time I ordered the Philly cheesesteak pizza and the bell pepper stillhad the sticker on it. Read more
So I tried placing an order on the app an hour before they stopped delivering but my order wouldn?t go through so I decided to... call to order. The first time, I just got weird tones once it answered so I figured it was a technical error so I tried again.The second time, someone did pick up and the man said, ?Thank you for calling dominos, we?re closed? and immediately hung up thephone without even giving me a chance to say anything. This is an absolutely terrible excuse of customer service. Sorry I wascalling to place an order over forty minutes before you were supposed to close on a Thursday night. Sorry if it?s such aninconvenience to ask you to do your job. My bad. Read more
I live just outside of where they will deliver, they used to deliver anyway but not anymore. My order is wrong more than it is... right (I ordered extra pepperoni and got NO pepperoni last time) I can't wait til PipaJohns opens. Read more