Reviews for Starbucks in Montgomery, AL
What?! No pumpkin latte?! Yikes! It?s October! Six EEs working their butts off, tons of unopened boxes sitting by... door?..(pumpkin anyone?) no TP, dirty sitting area and oh, the glass? Where is management? I stop at a lot of Starbucks. Thishas to be one of the worst. Read more
Only giving 5 starts because of Arlene (she had red hair) - sometimes drinks are made incorrectly or they just don't taste... right. They don't mind re making them but it's the attitude they give you when you asked to remake them. And they are rude anddon't greet and this is for the young girl( s) that worked last night. This is the only Starbucks in Montgomery that has rudeworkers. But Today 09/20/22 Arlene was working and she greeted me with a warm welcome. She was so kind and had a smile that willwarm up your day. Read more
This is the worst Starbucks! They don't have consistent hours. I have placed an online order and gotten to the srore only to... find out they were completely closed! If you order through the app, it says you can pickup inside but when you get to the store,the inside is closed and you have to wait in the drive thru line that is wrapped around the building. This has happenedmultiple times. I keep saying I won't come back here, but this time I really am done. I will go to the Starbucks in Target forbetter and faster service. Read more
I ordered a venti london fog latte, and had the tea bags still in my drink. I did make a mistake by not saying I wanted an Iced... one, but I thought they would at least have the time to take out the tea bags when I asked if they could make it Iced.Especially since I was willing to wait! Just go to the Starbucks on Atlanta Highway Read more
Drive thru wait time is ridiculously long. Waited for over fifteen minutes in line with just two cars ahead that did not have... big orders. Not sure if this location is understaffed, but I never waited so long at other drive thru locations at Starbucksthat had more cars ahead. Save yourself trouble and go elsewhere . Read more
Nice location. The staff was totally amazing g and spike to me about where I was from. The barista offer to take my food to my... table because I had my hands full which I appreciate! Read more
JUST GO TO THE STARBUCKS IN TARGET 1 BLOCK AWAY! I got to the store about 0750. I wanted to go in to buy a mug and coffee. The... door sign said (in large bold font) ?our drive through is open? there was another sign that said (also in large bold font) ?ourstore hours are 0800-1800.? This led me to believe that the actual storefront would open at 8 AM but the drive-through wascurrently open. I got in the drive-through lane and waited for 10 minutes and nobody moved. At 8 AM I pulled out of thedrive-through lane and parked to just go into the store since it seemed that it was supposed to open at that time. The doorremained locked. I waited until 8:05 to call and asked to see when they were opening. The person who answered the phoneinformed me they no longer have an open store. They only do drive-through. And they only do drive-through during the hoursstated on the second sign. Apparently in very fine print on one of the signs it explains that they will only be drive-throughand will not open the store. Why have two signs with large bold print they give two different messages and then have super fineprint change the messaging!? With all of this, at almost 830 there?s still no coffee and still a large line. It?s absolutelyNOT WORTH coming to this Starbucks when there is a Starbucks in the target one block away that is open and it does servecustomers. Read more
I ordered a sandwiches and a drink at 10:00 AM. My daughter got her sandwiches about 10:15. Until 10:30 we still wait for a... drink . Then I ask a guy and a girl , they looking for my order then tell me they are working for it. I know they were busy, but10 minutes later, like 10:40 I didn?t see anything change after I asked them. Then I tell the other girl can I cancel my orderbecause it took too long for a drink, many people came after me but they got their drinks and left. Then that girl ask themagain, it look like they didn?t know about me. (I still stand there and wait after I asked him but he keep asking other peoplewhat do they need? But not me. I feel upset about that.) finally I got my order after I try to cancel it Read more