Reviews for Papa Johns Pizza in Montgomery, IL
I should have looked at the reviews on here before ever deciding to place a delivery order with them. Even know they are only... 0.5 miles from me, they still couldn't get me my order in 1.5 hours. I got to hear every excuse that could have possibly beenused. Then after I told them to cancel it because now I have to leave without lunch and no one would be here to take it, theydecided to let the driver come anyway, 20 minutes after I canceled, and was just going to leave it at the front door to attractanimals. Never again will I order from this store, good thing there is another one that delivers here. I HIGHLY recommendfinding somewhere else to eat. Read more
Will not order from here again. My pizza was missing a topping. Poor customer service.
This papa John's is almost always on point,almost ,I've had 2 bad pizza in 5 years and it was last week,but I'm hoping they... make up for it,there usually so amazing still giving out 5 stars, Read more
Papa John's Pizza is my favorite pizza from a franchise pizza place in the area however the service is so awful at this place... that I refuse to go there anymore. I went there about 3 weeks ago and it literally took them an hour for my three pizzas to becooked. Read more
Have had pizza here about 5 times and 4 out of those 5 times they mess up my order, the first time was the only time they did it... right. One time they forgot the cheese, and the other 3 they have put onions on my chicken pizza when I SPECIFY I don't wantonions. It's annoying and agitating. Never ordering herenagain. I refuse to let my order get screwed up another time. Read more
Ordered pizza for pickup. They said it would be 20min. I arrived after 20min and they said it would take another 10 minutes.... After 45 minutes, it still was not ready. I had to wait even longer for it. Also NO employee was wearing a mask even though itis state mandated. I would like corporate to contact me about this terrible experience. Read more
Never Again! The last two times I've picked up from there it was horrible. The music was so loud both times you can't hear the... employees, I had to keep asking them to repeat themselves. Last time I was early so I checked in, they completed my order and itsat there for 22 minutes before they gave it to me. This last time, the girl checked her phone before looking up my order. I hadto tell her 3 times the first and last name, and spelled it. She then made a comment about my last name, "I'm not going to sayits a funny name..." Then asked me to pay for the order that was already paid for. This is the front end service, I shudder tothink of the back end. Given the appearance of some of the employees, someone call the Health Department. Read more
Pizza is ok, but papa johns as a whole company is using call centers out of the United States to take phone orders. You can't... call the store directly to make any changes or change from pick up to delivery or vice versa. Read more