Reviews for Donatos Pizza in Mooresville, IN
Lobby is always closed, manager called and stated they were going to do better. Will try again in the future.
I sometimes forget that this pizza place is right here in town! Their Italian salad is one of my very favorite! Always greeted... with a smile and quick service! Read more
Horrible experience. Took over 40 minutes to get food. Fountain drinks weren't working. No one in there at all. Will not be... returning. Read more
UPDATE: downgraded rating from 2 to 1 stars because instead of the meatballs having sauce and cheese-they were literally just... dry meatballs thrown in a box. Pictures below of what they are advertised to look like on the menu and what we got. Really andtruly if you don?t have enough people to keep a place operational you should close it down-even temporarily. Our order that wecame to pick up was estimated to be ready at 12:41pm. We are still sitting, waiting at 1:16pm. The people inside look like theyare hustling but waiting this long in a drive thru pickup is just dumb. I gave 2 stars because the food was still okay. Won?t beback. Read more
The service was good but the pizza was for me sub-par. It was nice to have other options like tomato, basil and cheese. It... reminded me of bruschetta. I like bruschetta. The problem is the basil was lacking and the cheese was ok. The pepperoni pizzawasn?t good either. Not enough sauce and way too much crust. Sorry but I won?t be going back here again. Read more
11/08/2021 around 6:30pm I ordered a medium pizza, 2 individual pizzas, and a dessert. Ordered online, and showed up 6 minutes... before my order was ready. It was supposed to be ready at 6:29pm. I went inside at 6:24pm, and didn't speak to anyone until6:35. I saw 1 20-something employee making pizzas, doing all the cooking. I saw a 40-something employee handling the 2 dine-infamilies and window. The older employee (I assume was the shift lead) finally approached me at 6:40, and finialized my order,while informing me their employee just showed up 30 minutes late. She gave me an estimated 10 minute wait time. During my wait,I saw the younger employee, working as hard as he could to make the food, keep track of the orders as best as he could, allwhile the older employee was (what appeared to) degrade and belittle him by her tone of voice and facial expressions. I was notable to make out the conversation. I briefly saw another employee, probably a high school student, shuffle around while tryingto get ready for his shift. I saw the older employee take one pizza out the window, clearly exasperated. They went to the back,and I didn't see them for quite some time. I finally spoke to the 20-something employee at 6:50, an extra 20 minutes that Iwaited for my online order, and double the extra estimated time I was given in person. He had to retrieve the older employeefrom the back of the kitchen, who was on her phone, and holding a soda can. She popped the can on her way back, gathered mypizzas, and sent me on my way. I understand everywhere is understaffed. I understand needing to wait. What I don't understand,is how the oldest employee could sit in the back, knowing their situation, and not even being kind to their employee. Food wasgreat. Everyone loved their food. Read more
I love their ham and cheese sub. But it sure makes a difference on who makes it. Tonight I got one and it wasnt the best. ... Nothing was barely on it. Couple pieces of lettuce no onions etc. Bif this was my first one I would never get another one. Ohand wheres the meat? Read more
Best pizza. Wish they had one in Bloomington, IN!