Reviews for Dunkin' in Morgantown, WV
I stop here often as I?m heading to I-79. Never had a bad experience. Service is always fast and the drinks are always good!
I swear this is the most incompetent location ever! They NEVER have donuts, muffins etc it?s always we ?don?t have it right now?... doesn?t matter the time of day..the wait time for the drive thru is absolutely ridiculous.. you can?t ever finish your orderwithout them asking in an impatient and aggressive manner is that all? when you luck out and actually run into a nice employeethey inform you that it?s teenagers who run the store and management is trash? i?m honestly surprised this location is stillrunning with how slow it is, and unprofessional the workers are! For example I went into this location a few months back andordered a coffee and some donuts I witnessed a lady taking out the trash and messing with the trashcan take my order did notwash her hands and I put gloves on and went over and picked up my donuts then made my coffee I?m not a confrontational person soI walked out I filed a complaint I couldn?t even get a professional call back by the district manager I got an email with somany misspellings including my name. This location is a joke! Read more
This Dunkin is so hit or miss depending on the employee that?s working. Sometimes it?s quick and excellent coffee from a nice... employee such as JD. Other times, it?s a half full cup of old coffee after a 30 minute drive thru wait. Read more
Ordered a M chocolate latte and atwo glazed donuts, there was absolutely no glaze on the donuts and to top it off my latte... didn?t even taste like coffee. More like burnt beans, if yah want your fix of donuts and coffee, dont come here? Read more
I'm going to give this place a little boost with it's reputation. . . felt like getting a cup of coffee last week at this... Dunkin' (near my hotel). The coffee was hot, made correctly the way I wanted it, and cost less than the same order in myhometown. The business did its purpose. Read more
My experience today was a poor one. I have never stopped at this location before. We stopped in about 4:30pm. I asked for a... Cresent sandwich they did not have them, so I decided to get a glaze donut and an unsweetened tea instead. My husband got alemon donut and a coffee. The tea was terrible, I'm not sure if the water was bad or tea not very strong, but it was terrible.The donuts are honestly just okay. I have not had great experiences at Dunkin recently and honestly I would go to local it hasto be better! Read more
Worst Dunkin? I?ve ever been to. I?ve tried this location 3 times since it?s on my way home and convenient. They never have... anything I want. Always out of munchkins or the donut I want. Then I manage to get at least a few of one I like and theyseriously give me ones that barely have frosting on them. This location is a joke and I?d rather go through town to a differentlocation who can actually serve their customers. Read more
This is the worst Dunkin' ever. The doors are locked most of time. Nobody wants to wait on you.they want you to use kiosk.