Reviews for McDonald's in Mound City, MO
Terrible customer service. The young lady who gave me my order stated at me when I said have a nice day, then turned around... and walked off... Read more
Had a great chicken sandwich here. The fries were good and fresh. Got a $5 meal deal on the app. There are great deals on there... everyday and you can accrue points for free food. Definitely worth the price! Clean Restrooms, lots of little nooks for seating.Just off the interstate and next to some gas stations. I'm loving it! ???????????????????????????????????????????????? Read more
We went inside and ordered to go. We had 4 seperate orders and they didn't have fries with two of the meals. Not a huge... deal.... I went back in and they gave me the fries. The place is fairly clean and the workers were nice. Read more
Typical menu. Good coffee. Clean. Order accurate and speedy. Accommodating. COVID-19 safety protocols? Staff wear masks with... some naked noses. I would go again. Returned today. Not terribly busy. Service friendly. Bathrooms clean and had paper towels touse. Masks no longer worn. Beverage area untidy and some tables could stand to be washed. I hope the staff especially disinfectsthe one upon which a child's diaper was being changed ... Read more
I don't know when they started microwaving the Filet-o-fish but ???? Bad idea. Only one warm spot in the whole shebang. Cold... fries. No ice in the drinks. And at 4pm when everything ought to have been cooked fresh, since there was no one else there. Read more
The so called manager here had a MAJOR attitude when my family came in. We stood far from the counter while viewing the menu.... She acted bothered that we weren't ready to order. She then told another female employee that "she needed to come to the frontbecause she was not gonna be waiting on counter orders." The employee that came to take our order just stared at me, nogreeting, no customer service. This young girl also had a very unbecoming attitude. We were only passing through on a 3000 miledrive across country. I asked for the general managers' name and she refused to give that and also refused to give me HER nameafter she stated that she was A manager. I believe she refused to give me her name because she realized the horrible service shehad given me. She didn't even bother to ask what's wrong or how she can assist as manager. Since I do not have a name I can givea description of this employee. She was a Caucasian woman around mid 40's with neck length black hair and glasses. She actedvery indifferent towards me when I asked for bbq sauce for my daughters chicken nugget kids meal (there was only 1 in the boxfor 6 nuggets). She had major attitude when handing me ONE more. I also had to ask for a lid for the large drink as thereweren't any stocked. Again she had major attitude. To be in management whether gained from experience or having a degree shereally needs to work on her customer service skills. This location really needs to get better management to help the morale ofthe employees. Read more
I stopped in for breakfast and got delicious McGriddle after driving all night. The self service kiosk worked well and let me... avoid a long line. The service was prompt and delivered to my table in 2 minutes. Read more
Waiting in drive thru for a bit longer then expected. The server was polite. The food was hot.