Reviews for Isaac's Restaurant - Mount Joy in Mount Joy, PA

I just ate at the Mount Joy Isaac's Restaurant the young man we had was incredible. Conor was very friendly and such a great... waiter. You don't meet many young men like Conor. Hoping the manager of the location will see this review. You have a jem withConor. Read more

Waited and waited for seating. No employee acknowledged that we were there. Finally a rude manager said he was short handed. ... Fine, I could understand that. But we could have been acknowledged that they would get to us. But nothing!! Walked out dueto the rudeness. Never Never going to that location again!!!! Read more

Sandwich & service was excellent!!

Enjoyed a lunch date with family. First time visit with the grandkids. Enjoyed the kid menu options, rainbow bread PBJ was a fun... surprise. Everyone at the Mount Joy location was very welcoming. And, I am happy to say that my Granddaughter is lookingforward to going back for lunch. Read more

Isaac's is one of our favorite restaurants.We were saddened when the one in Hummelstown closed as we had made friends with Odie... and Sharon. Coming back from Manheim,we decided to go to Stauffers in Mt Joy. We spotted Isaac's and decided to stop in forlunch. Imagine our surprise when we asked who the Manager was and were told Odie but had just left! Anyway, we ordered myfavorite.. Twisted Chicken on a Pretzel Roll with "plenty of tomatoes!" My partner had a Mallard on a Pretzel Roll. Both wereexceptional and so was the service. It has the old style decor with plenty of color.There is outside dining with handicappedparking in the front. It is located at the other end of the shopping center. Odie, we will be back! Read more

Just finished up our lunch and while the food was delicious our waitress made a lot of mistakes. Firstly I specified a... bowl(large) of soup and she brought me a small. I then ordered the flaming chicken wrap and specifically specified crispychicken in the wrap and she brought it out with grilled chicken. She never came around to check up on us until we were finished.We were both low on napkins and water. She then came at the end with the check and brought my wife a tortellini salad eventhough my wife already got one. Like I said great food but poor customer service and lack of attention to details. Read more

We waited 5 minutes to be seated, had one waitress offer us the pickle dish. And waited some more. Then a second waitress came... and offered us the same pickle dish and this time returned with it. Finally the 2nd waitress took our drink order after about 10minutes after our pickle dish was served. When she returned with the drink, she took our food order. Meanwhile we witnessed ourfirst waitress seat, serve and cash out customers that came in after us. So that was not the tilling, also our 1st waitressnever acknowledged us or apologized for never returning or handing us off to another waitress. The food was mediocre. Weordered a Ruben and it was cold, it?s suppose to be a hot sandwich. We had to ask for knives to cut the sandwich because it wasserved on multi grain bread instead of rye and was rather large and flat. They did however get our order 100% correct. Also Iordered a starter of fried pickles with the house sauce for dipping. It?s Mayo, I was severed a cup of Mayo. It was notappetizing at all. Our second waitress also seems to of been training because 2 ft behind her at all times was another womenwith a clipboard, it was awkward. They could have explain her presence to alleviate that. I know that they are short staffed asit seem the three women, the 2 waitress and the one doing the shadowing also had been the one handler the prepping andhosting. What should have been a quick lunch took far too long. My companion and I joked about how we should have just went toRutters for our Rubens, as it would been far cheaper, hot and served much quicker with much better taste. Unfortunately I don?tplan on returning, even a free sandwich offer wouldn?t get me in the door. Read more

Ok, normally we have good sandwiches and typically get our favorites, but yesterday I tried something different (to go), the... Black Heron. Roast beef on French bread. I was so disappointed that I called back to complain. It was a sloppilyslapped-together, kid-sized sandwich for $10. I measured it. 4 inches. My chief complaint was the value. I felt cheated. Eventhe cup of tomato soup was tiny for what you pay. Luckily, I had a free coupon. Isaac's has been a favorite for us: goodalternative to fast-food, a local company, nice waitstaff. Just need to work on their sandwich- value. Read more