Reviews for Rita's Italian Ice & Frozen Custard in Mount Joy, PA

Great place to go for a quick, cool treat with the fam. We went on an especially hot evening and it was great. I especially like... the gelati with vanilla. The outer tables are available to sit at but it is not uncommon for them to be sticky. That said, it isa busy place and I'm not sure if the employees have time to spray them down at any point during the day. Of course we will beback. Read more

Great ice cream and great service. Perfect for a late evening snack with friends.

Great place for a treat! Gelati is my favorite

Very disappointed with customer service! Kyle your lead shift was busy talking to two girlfriends and not bothering to wait on... customers . She made eye contact a few times but continued to talk to these two Girls while paying customers stood behind them !They did not even buy anything! You might want to retrain her about how to handle paying customers and remind her that talkingto friends while on the clock are for breaks and after work! Read more

First visit this year. Kids and I not impressed with customer service. 1 out of 3 items was wrong, and they are now charging for... dog treats. I was not told until after transaction. Doggies missed out! Read more

Friendly staff, smiles all around, and the frozen drinks are delicious. There was even some friendly small talk while waiting... for my order. Sweet people and sweet treats. Read more

Typical Rita's Italian Ice &Frozen Custard. Employees were friendly and helpful. Service was fast and professional. All items... we got were good. No problems during visit. I would recommend this location and will definitely go back when in the area. Read more

Owner is always there working. Super friendly and great customer service! I work at a local school and about once a week we take... a group of 15-20 kids to get a frozen treat. They are great with our kids! Highly recommend! Read more