Reviews for Wendy's in Mount Pearl, NL
Had a baconator today all the bacon was overcooked and burned should have not been on the burger. Was very unappealing the... burger was good otherwise was very disappointed. Read more
Horrible customer service from whoever was on drive thru today (Sept 23 2022) around 3:30pm. Went to get a replacement drink and... she accused me of lying when I mentioned what was wrong, rudely saying ?we wouldn?t do that? and slamming the drive thru window.Have the day you deserve my friend <3 Read more
I ordered a few double cheeseburgers online, I realized when I got home and was eating them that they're only singles. No... answer when I called off the hook 3 times in a row Read more
Good was great, love the salads. Only the drive thru was open as they were short on staff, we didn't know this and placed a... mobile order to pick up inside. When I got there they let me in and had it ready for me quickly, despite being short staffed. Read more
Stopped in during lunchtime with a crew from work and it wasn't long at all until we were sat down enjoying our meals. Best kind... of a lunch hour. Read more
Placed a mobile order and received confirmation it went through. Arrived to pick it up but had to wait 12 minutes at the drive... thru which isn't the problem. The problem was the girl on the speaker said 3 times to me that there wasn't an order for me. So Itold her I have the order confirmation on my phone. She said well I can't do anything because there isn't an order. So I askedfor the manager and she says I am the manager. I said fine I'll watch my phone and make sure I wasn't charged and I left. I'vebeen a supervisor, manager, foreman and owned my own company before. I never ever sent anyone away unhappy. I always fixed aproblem. I'm very disappointed in a fine company like Wendy's. The store was on Old Placentia road in Mt.pearl,Newfoundland. Read more
Same deal. When you think they have their staffing problems resolved and Covid has simmered down and the "late night window" is... now open until 10pm, I thought that was the case, I was wrong. 20mins waiting, 2 vehicles pulled away just after I arrived,10mins, nobody moved except the customers that did not want to wait. I pulled out the app and placed the order and paid for itwhile I waited. I work all overnights and set an alarm to get Wendy's before they closed. When I finally get to the window, Ican see in and see what they are doing. They are having a conversation, laughing and nobody is working-preparing food. I donot understand! How can your staff be standing around 10 mins before closing with customers in the drive -thru. Your employeeshave more important thing to do than serve customers? Disgusting is what it is. Disrespect. Some of us have jobs where weactually work and have to be there on time. 30min is what I have allotted out for a Wendy's and Tim's drive-thru before work. I am not fond of the food at McDonald's, but have gone there while you all were closing at 9pm, they got the service down pact. Your employees could learn a few things from them. So tonight's order, same mistakes as always, but this time, I checked thebag....and handed it back for them to fix it. 10mins later, she hands it back and assures me she watched them make it and sheguarantees it is correct. I take her word, because why would they tell you a bold faced lie? She lied, bigtime. I wish shewas closer. They made no changes, except poking their fingers in the buns and flattening them. No napkins, no manners, and noreceipt to use their feed-back form. So I will put it here instead. I am sick of arguing with these dummies. The simplesttask is beyond their abilities, they should not be in the service industry. I paid for garbage and that's where it went. Now Ihave eight H-angry hours to complain about it. WENDY'S, 70 OLD PLACENTIA ROAD, Mount Pearl. Read more
It's a Wendy's! Der nice! Loves a Spicy Chicken all day every day, and this location always gets it right! Gotta have a Chili... Cheese Nachos and another side of Cheese Sauce for the Fry dipping, and a fountain Barq's Root Beer hits the spot! The do adandy baked Potato too, let me tell ya. I've heard they also have Burgers. Read more