Reviews for Tim Hortons in Mt Pleasant, MI
The coffee at this branch tastes funky. I wonder what?s going on behind the counters. Please avoid this store. (How could one... mess up coffee) very suspicious? Read more
Why are they the only restaurant in Mt. Pleasant without their lobby open? There have been so many times I wanted a donut or a... drink or such, but would either need to drive across the parking lot from my apartment to wait in the drive thru line or waitupwards to 30 minutes for delivery right behind the restaurant. I can?t imagine how much business they are missing out on withnot opening the lobby. Read more
Poor, very poor. My very first experience on Tim Hortons in this store was WORST. It has a very bad customer service. I regret... going there. The doors were locked and we have a pick up order but non of them responded seeing us!. And It was probably 25?Foutside. We stood there probably for 25-30. We just requested them to open the doors but they did not do it. And the way theyare treating the people was very low level. And I think the management l and the employees of this branch must by quickly firedas it results to the BAD FAME to Tim Hortons. Finally I?ll not recommend to have anything in this store! 0/5 Read more
I ordered on app for pickup around 8:39am on 10-21-22. The doors are closed and the employees asked us to come from drive thru.... We didn?t have car, so we walked in drive thru and came to the window. It was so cold out side and we asked them to get ourorder ready but they messed up my order and wanted us to step aside and wait in cold. I asked them if they could open the doorsso we can wait for the order because it?s cold outside. An employee didn?t let us in and accused us that he?s not feeling safewith me and told us that we are rude. Also, We didn?t get the order until 8:59am and we stood outside till that time. Inspite ofall these circumstances they messed up my order with cream cheese and my cold-brew. Read more
This location almost always is closed for random reasons. It still lets me place online orders and such and then whenever I pull... up, they have a little paper on speakers saying closed but all the ordering screens and such are on. It?s happened to me aboutthree times and at this point won?t be going back. Seems like a horribly managed location. Read more
Door is locked, open sign is on, drive thru isn't answered, nor is the phone. Edit: when I do go through the drive thru and... it's answered, the staff has always been absolutely wonderful and the drinks have been great! I just don't understand whysometimes they seem closed at odd times during their business hours. Must be something with management Read more
I would give 0 stars if I could. We ordered online because our family from out of state was in town and we were going out on the... boat. We checked in at the drive through, had to wait almost 15 minutes, we got about 6 of the 18 donuts we actually ordered -they gave us the options of donuts they had and then asked us what we would prefer and gave us completely different donuts thanwhat we had selected. We will definitely be ordering from somewhere else in the future. Read more
They are supposed to serve food and every other time I go they are deciding to not serve food. At least put signs up or just... stop serving food all together. Or if they aren?t capable of running the store than it should close. Disappointed that thislocation is also right in town on mission. I hope they close this location and open a better store. Read more