Reviews for Chili's Grill & Bar in Mt Pleasant, TX
Order their secret sauce burger that was supposed to come with sautéed onions and it came out with raw purple onions.... Disappointed because the burger has 3 ingredients other than the patty. Seems like it should be pretty simple one to get right.The cheese was hard and burger dry. Fries were not any better some were under cooked and some over cooked. The best tasting itemwas the ranch. On the beverage side the beer was decent. Service wise I felt like we were being rushed the whole time fromordering our drinks to our bill even though it was not even at 25% capacity. Was very disappointed and will show the videos andpictures on my social media of the whole experience. Read more
Service was excellent. The food wasn't that great. I ordered a half order of ribs and i got 3 ribs that was mostly just bone.... Roadhouse ribs are way better and you get more for a half order. Wife got steak and shrimp. Steak was great but the shrimp wasovercooked and rubbery and the broccoli was crunchy and not steamed properly. We payed $47 for the meal. Read more
Had house salad that was barely a salad so small and don't know what was up with the cook but burger bites was well done and... burnt. The hostess that sat me down seemed as if she was on some kind of meds all zoned out and staring at things everytime youseen her, wasn't that busy and floor really needed to be swept. Just not a good chili's. Don't think I'll go back lots of betterspots in town. Read more
Even if the back of house gets something wrong the wondefull front staff and great bar tender will make it right for you the... food was wonderful. Read more
The waitress was fast and friendly. The food was yummy!
We had a togo order. They forgot our quesadilla part of the ?quesadilla explosion salad?. We went all the way back and added a... spinach queso to the order. This (photo) is what we got: raw spinach and a tiny bit of not very melted cheese. Rather pricey fora messed up order and they didn?t even want us to come back for the quesadilla but also weren?t offering to comp us or anything. Read more
The staff at this Chili?s really cares about getting it right! I mentioned a food allergy when ordering, and not only did the... waitress listen, but she and the manager both oversaw my food to ensure that it was prepared safely for me. While that meant adelay in receiving my food, it also meant that I went home without getting sick and the manager took the time to come to ourtable to personally explain the delay. The food was fantastic!!! It really does count to have staff that cares! Read more
This place has gone down hill. We love chilis but will not be returning to this location. Always takes forever to get waited on... even when there?s no one there. Decided to come try it again since my husband and I were having a date night and it?s the onlything really open late besides fast food and we got our drinks quickly but after that we were there an hour and no one took ourorder within that time. They were busy but tables that came in behind us were getting waited on and their food. By the timesomeone came she said it wouldn?t take long for our food so we ordered and when we got it they didn?t even have the order rightor ask if we needed anything so we just left. Read more