Reviews for Dunkin' in Mt Prospect, IL
New rewards program is awful. Abandoning dunkin for mcdonald's instead.
I've been here twice and both times ended up with stale donuts as if they have been sitting there for days. I gave feedback to... corporate. I assume they are trying to save money by selling old donuts but 2/2 times with stale donuts is disappointing. I willnot be going back again. Read more
Everyone is very nice there! One of the best Dunkin? Donuts I go too. Corey is one of my favorite employees! Always makes... conversation and always has a smile on his face! Will continue to go here. Read more
Love my local Dunkin, the staff there always greets me as if we have been long time friends. Manager is wonderful, she always... remembers what I get and as soon as she sees me come in she starts getting it ready. Read more
I really like this place because it is close to my home. The workers are friendly. My main issue with the place is they forget... items 75% of the time. It?s very frustrating. The sandwiches are also lukewarm. If those things changed I would give them 5stars. Read more
This place gave me less of what I got. I got a frozen chocolate and they gave me less of the cup. I looked at them and said... "usually you guys fill it to the top." Then the worker asked "would you like more whipped cream?" I said no and drove away. ThenI remember the SAME THING happened last week. Hope management sees this. Read more
I happened to stop in this location with an old friend on Tuesday 2/12. We had just gotten our nails done nearby and still... wanted time to catch up and wandered over. I don't drink coffee and was not hungry, so my friend did not want me to feelobligated to stay and we were about to leave. JC was an outstanding employee that day! When he heard I didn't drink coffee, hewas quick to give me other options and give us reasons to stay. His quick thinking resulted in business that would otherwise nothave occurred. Great job JC!! As a small business owner myself, everyone needs employees like you. ???? Read more
I don't care what country you are from PLEASE learn 2 words, THANK YOU! I like to be thanked. They acted like they were doing... me a favor. Won't be back. Read more