Reviews for Starbucks in Mt Vernon, IL
I love this place , wonderful service and kid friendly. They all know there coffee . Wonderful staff.
I have had several great experiences stopping at this Starbucks over the past two years. Normally I go through the... drive-through, but the last two times I have gone inside to order my drink. Both times the person in line behind me receivedtheir drink before mine, so I tried to inquire why this has happened twice and one of the workers immediately becameconfrontational because I was asking questions. She did not comprehend what I was asking and was very determined to prove shewas right with her comments. I could see I was getting nowhere, so I left the store. As I walked out the door she yelled I knowI'm right because I work here. WOW! I will be following up with corporate to let them know they have employees that wouldrather argue with a customer than just say we are sorry... Read more
It's a Starbucks. Consistent with the chain, bathrooms are clean, staff is well groomed and professional. Nothing amazing for 5... stars, but definitely a good stop. Read more
This is a great Starbucks! We will definitely be stopping here when we travel through Mt. Vernon. It is big, spacious, clean... and the service was great! Always appreciate the Dark Roast brew and it didn't disappoint! Read more
Too many people only take the time to write bad reviews, so I feel it?s so necessary to share such an amazing experience today!... I came through the drive thru and I believe her name tag said Lisa was so incredibly nice. I am not a Starbucks pro, so I?m suremy order was said a little confusing lol but she and the other super sweet girl (so sad I didn?t catch a name tag) making drinksasked me to confirm they did it right. Such a quick friendly experience. I order this same drink a couple times a week, and italways tastes good, don?t get me wrong, but it was also the best I?ve ever tasted! Perfect! I know how stressful busy times get,and I am amazed at how friendly and accommodating the staff here is. Thank you! Read more
Great service! If there is a line, place order on app to get drinks quicker. It doesn't take long to get in and out. Awesome... service! With the drive thru this is the Starbucks we go to everytime. Love the drive thru! Read more
Normally when driving through I would get my Starbucks fix from the grocery store location, so I was pleasantly surprised when... there was an actual Starbucks store location here now. It might not be new to others, but it was new to me. Super clean store,lots of windows and natural light, and pleasant and helpful staff to boot. Definitely will be coming back here again on my nextvisit. Read more
Always treated like a good friend by the whole staff. Grateful for speedy, 9/10 accurate order (We Are Human). The drive way is... a bit tight, one wrong error in your turn and your over the curb or hitting the wall. Read more