Reviews for Casey's in Mt Vernon, IA
I watched a well know lady in town that works there as a manager steal money from the cash drawer. When I confronted her about... it she said she wasn?t doing anything and basically calling me a liar. I went straight to the other manager and told him whatwas going on. I came in a few days later. She was still there, still in a management position and running cash drawers on herown. That?s terrible. I?ve been in a few more times since and she?s still there in the drawers. As customers we are able to havethe option of asking for cash back. Pretty easy for an employee to get away with this kind of thing. I?ve asked for the DM toget ahold of me and haven?t heard anything either. With our town being so small we don?t have a lot of options. I don?t ask forcash back anymore and get a receipt every time. She could just be running refunds through and taking the cash that way too.Shame on the way this was handled. Read more
Just wanted to say thanks to the helpful employees who went out of their way to get me set up with the Casey?s app!!
Actually love working here. Love being able to joke around with boss and employees, and still be able to get all our work done.... We are act like one big family here, and I feel like that's how we all should be. For those that don't care for us..... thereare 2,000+ other Casey's stores in the USA to go to. Pick one you like. Read more
Worst Casey?s and laziest gas station staff in existence. I cant believe its been this bad for so long. Tear this place down.... This town deserves better?? Read more
We tried to call in an order for pizza at 6:55 tonight and we tried calling repeatedly for 15 minutes and no one answered. We... ended up driving there to put in a order. I was expecting maybe staff shortage or the kitchen was closed, but instead they had 6people working that didn't seem too busy at all. Everyone was nice while there but I'm really discouraged on the poor customerservice. The fact that they all cared to take a smoke break over answering a simple phone call was disappointing. If things getbetter I'd be happy to leave a better review, but for now 2 stars is being very generous of me. Read more
Stopped at Casey?s in Mt Vernon Iowa today , first a Casey?s semi was parked directly in front of the store. No regards to... handicapped or other patrons .I walked into the store stood at the counter waiting to order subs for our lunch. I rang the bellrepeatedly and was totally ignored by staff members. Guess I will never go to that Casey?s again Read more
My family and I always use Casey's for our fuel and convenience needs. I am a rewards member and have been a faithful fan. ... Last night, however, I went to this location and needed to purchase batteries. They were marked $10.29 and they rang up $12.99. I understand it's only a couple of dollars, but when I mentioned it to the cashier, I was told that they were marked wrong and"did I still want them". Nonapologetic at all. I have never not received the MARKED price when it was the store's mistake. Icouldn't believe it and I won't be using this store again. Also, when I entered the store, there was a very loud conversationgoing on between several employees (not work related) and they certainly didn't stop or lower their voices with customers in thestore. Read more
I love Casey's and the convenience of the gas station. I love there popcorn chicken. But I don't like the fact that I have to... pay for dipping sauces Read more