Reviews for Fatty'z Pizza in Mountain Home, ID
Wow! Just driving through town and stopped here for lunch. I got a pepperoni and pineapple pizza, the thin crust was crunchy and... chewy. The sauce and cheese were flavorful. The toppings were fresh and high quality. I was surprised by how good it was and Iate most of a large in one sitting ???????????? I got a side of the garlic olive oil and it was great for dipping the crust in???? Will definitely visit again if I'm ever driving through the area ???? Read more
First and foremost I hope the owner gets this and when Fatty?s opened we have since ordered from them almost every Friday and... usually call in between 3-4pm to give ample time for a 6pm delivery. Originally the service was amazing, prompt, friendly andpunctual. We had one order get burnt and it was immediately fixed and a new pizza delivered. However, for the past couple ofmonths service has been terrible. We have had order constantly messed up and not fixed. Orders that were for delivery that nevershowed and had to go pick them up just to find no one in the restaurant and 6 employees behind the counter. The gentleman (E.S.)that takes the phone orders now is rude and gives constant excuses on why orders can?t be delivered with 2+hrs notice and offerssome extra ranches for there mistakes. Or says they are on there way and then call back and state that the pizza is still at therestaurant and has been ready for pickup for a while when I?m fact it?s was supposed to be a delivery. Not only is the now pizzacold we have also been lied to when checking on the order. Order over the phone now seems impossible as they hardly answer thephone. It is completely unfortunate on what is happening to there online delivery, phone delivery and phone service. I knowloosing our business until the current employees are trained or replaced will not effect the business greatly however I hope itprovides some insight to the owner as I am not alone in this matter. I will also remove this review once service has beenrestored. We hope to do business again in the future. Have a great day. Read more
We love Fatty?z and order it very often. The food is amazing but the reason for this rating is solely due to the poor customer... experience that I received over the phone. I ordered through the slice app around 5:15 and it estimated my delivery time to bearound 6:37 at the latest, which I expected on a busy Friday night. At 6:22 I was alerted that my order was on the way. 30minutes go by and still no pizza. My husband called the restaurant and no answer. The slice support person called the restaurantand no answer. I called and finally got through and spoke with a girl who couldn?t find my name on an order so she passed me offto someone who deals more with the slice app. He was extremely rude when I calmly explained that I was told my order was on it?sway almost 40 minutes ago at this point, and he proceeded to tell me that the driver just left and it will get there when itgets there and hung up. Shortly after the call my order arrived. The Pizzas were over all delicious and still hot and thecustomer service from the delivery guy was great as always. My biggest complaint is don?t tell people to use the slice app ifyou aren?t going to estimate an accurate wait time and don?t let people know their orders are on the way when they are in factnot. I completely understand being busy but being completely rude to someone nicely explaining a situation is unacceptable. Read more
Excellent.....foldable...slice... Properly developed crust, sauce spot on, unexpected benchmark pie in Mountain Home.
Ordered two pizzas. One was undercooked in the center of the pizza. The other was burnt. THIS was somehow acceptable to box and... send off. As a customer, I shouldn?t have to check my pizzas when I pick them up. Save yourself the time/money and order fromPizza Hut. Read more
First time I have eaten here, and the food was great. They were very helpful and even made a special pizza for my son who has... food allergies (Dairy), highly recommend. Read more
Great pizza for a great price! You can definitely tell their pizza is made by hand with fresh ingredients! Best of all, it's... not covered with tons of grease! (My wife stole a piece of the cheese bread before we even made it home ????) Read more
Pizza was delicious and can be bought by the slice. Word of caution?Watch out for the one way street approach?Don?t be like... this guy? ???? ???? Read more