Reviews for Gen Korean BBQ House in Mountain View, CA
First time visiting a Korean BBQ restaurant. I didn't expect to cook myself on my birthday. I always like to try new... restaurants. Love food from all over the world. The food was well prepared and the amount of food was really good. The place isbeautifully layout and decorated. The service would be nice if was more friendly. Quick service rigth to the point of order andget serve not even a smile. I personally like friendly servers. I don't like to cook so It wasn't the rigth fit for me. Not muchexplanation given of how it works for first timers eaters just guess and go with the flow. Bring a jacket the place is freezingcold. If you don't like to cook for yourself definitely not a place for you. Very clean restroom Family friendly No petsallowed Menu had to be downloaded on the phone. Parking lot right at front Handicap accessible Read more
We literally wait for 37 mins before we can sit down. And another 19 mins before anyone come to us. We are sitting at a table... next to the an extreme noisy open kitchen. We requested to change to another table and the cover of the stove fall apart andalmost hurting my wife! Any tasted of food is overshadowed by the non-sense service and safety issue. This is the last time I amhere. Read more
Touched by the staff's extreme kindness. Not the greatest food, but what amazing value! $28 for unlimited dinner! Tasty... nonetheless. Read more
15 min wait to be seated. We were sat in the corner, close to the kitchen. There were staff speaking inappropriately in Spanish.... It was frustrating. We had to wave down our server for napkins and more food. It was a decent experience. Drinks is not includedwith the fee. Read more
Great place for Korean BBQ... food was very good and staff was very responsive and quick... ambience was also very... nice... Dinner on Moday was $28.95 for all you can eat meal. There will be lot of smoke around if you visit during peakhours... they can improve on their exhaust system... Read more
The service here is a train wreck! They had 1 server working doing about 20 tables. He forgot our order about 7 times. He kept... bringing the wrong food, and never brought our appetizers. We ordered dessert, but it never came. Now for the steak ???? Themeats were spectacular. All the steak was very well marinated. The Cajun chicken was perfect, along with everything else.Endless meat, so can?t complain there ???????? Sadly, they kept bringing orders to wrong tables, and we received items we neverordered! Only giving 3 stars because the food was good!! Read more
Group of 6 comes in the morning and it was empty. I wonder why they didn?t sit us down first so we waited. After that, the... server keeps cutting us off or straight up ignores us. I get that they?re busy so I didn?t really mind until we keep running outof food/grill burnt. It was kinda annoying to be ignore for a good 10-15m until we get their attention again. It?s fine whenyou?re busy but it feels like they?re actively ignoring us. They sat down the table next to us and that table was attended tomore than us. Is it because that table were all white and we?re asians? Read more
Really great location for Korean barbecue with tasty all you can eat food, friendly and fun staff, and some great soju custom... mixes! There was a short wait to get a table, but once seated you get 2 hours for all you can eat (drinks extra). We had a greatserver and a neighboring server who were both really knowledgeable about the dishes and made us laugh and really enjoy theexperience! I think I caught their names as Jamison and Bradley - hopefully that's correct! We even got to try one of their ownsoju creations with a tropical twist to it! Unfortunately we had already had a lot of soju by the end of that and didn't get achance to try the other's orange creamsicle soju - fingers crossed this is on the menu for when we return (and the tropicalone!). Definitely recommend going! Read more