Reviews for Subway in Munroe Falls, OH
I?ve lived in town all my life and this place has had its ups and downs, but lately it?s been awesome. The gals working today... were like a MACHINE! Without speaking a word they were rocking it. They were fast and friendly, and the food is great. So ifyou?re like me and had been wondering if you should stop in - the answer is yes. Read more
Maybe pay more so you can staff this location. Looked like only one person working. They were making a large online order and I... didn't have time on my break to wait for them to make 10 sandwiches first to get mine. Maybe there was a manager in the backthat should have been helping. Read more
The place looks nice since the renovation and the staff was very nice. The subs were really good. I would suggest everyone to... check it out. Read more
When they are open, their open sign is never on. I understand staffing challenges but for over a year they?ve employed below... average employees in terms of their customer service. I went in yesterday. Open sign not on. She didn?t say hi, thank you orhave a good day. I hate that it?s so close, otherwise I?d never come. Set standards within your company and employees. Youremployees may be the only human interaction us customers have in a day and it?s this unpleasant? Read more
Fast service and nice employee. Only one person seems to be working at a time and they still do a great job. The menu changed a... bit and prices went up but I think overall it's still a decent deal when you are running late to work and need lunch. Read more
Unfortunately, there was only one employee at the store we visited. So the sandwiches were rushed and kind of fell apart in our... hands as we ate them. When an employee is alone, they should be allowed to tell the clientele that it may be a wait but theywant to get each sandwich right. Eating fresh, is worth the wait, to have a well-made sandwich. I think most clients wouldunderstand, except for the few clients that take themselves too seriously. Read more
This was my worst subway experience I have ever had. The man who made our subs clearly did not care about his job, and cursed a... few times. He did not put nearly enough condiments on the subs and took forever. There was only one person working the counterduring the middle of the day, for only four people in line the wait way much longer than it should have been. Very disappointingand will not be going back to this location. Read more
My family and I placed online orders two days in a row at the Munroe Falls location. Both orders were extremely sloppy. We let... the first night go because the lady making the order was an older lady who appeared stressed out when we picked our order up.The second day we picked up our food it was made by the same employee. No name given on the receipt. I attempted to contact thestore manager but no one picked up the phone. My sandwich was so sloppy made it literally looked like it was thrown on the floorthen stuck in the bag. See photos below. We asked for extra sauce on our sandwiches and you could barely find any. Thesandwiches were so poorly put together my son didn?t even want to eat his. Sloppy is literally an understatement. Theindividual who made our orders should not be working there. I?ve bought sandwiches from several subway locations and never haveI had such a poorly made sloppy sandwich. Toppings sliding off and the bag itself so messy I couldn?t even put my hand in thebag. Very very disappointed and angry at my experience at this location. Read more