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Reviews for Chili's Grill & Bar in Murfreesboro, TN

Aaron Harb 1 year ago
2

When arriving at this location we were quickly seated and greeted by our server who also was working the bar. He was a very kind... fellow that was tentative to our table. This review is not about him, rather a helping hand that works in the kitchen withhorrendous health and communication standards. We were sat in a booth with a view of the door to the kitchen in which we couldsee the prep station and other parts of the kitchen. I was astonished to see one female workers drop food off a plate that hadbeen ordered and sat in the prep station. She quickly picked it up and put it BACK ON THE PLATE. I was mortified but happy itwasn?t my plate. As she left the kitchen to deliver the food she began moving closer and closer to our table. Then I realized itWAS my plate. When I confronted her about the issue, she gave me a dirty look and continually refused her actions. It was clearanything that came out of the kitchen I could not trust. It does not end there, after she left our table she walked directlyover to the bar(where our server was working) and began talking about us both behind our back and in front of us. It is patheticto see an employee stoop so low. I hope that no one else that goes to this location should have to deal with this un called forbehavior. I hope management finds this post and gets this issue fixed, other wise I do not see this location being successful inthe future. Read more

Jay Harris 1 year ago
3

The service was great. The food not so much. When they brought out our appetizer it was still cold in the middle. My food... tasted like leftover chicken tenders. I took 1 bite and couldn't eat the rest except the corn that was amazing. Read more

Simon Kilpatrick 1 year ago
4

Mostly a great experience, but made the mistake of going on a night college football was on. We waited a while for food and... longer for drinks, which we got AFTER our food. Definitely would recommend eating here, but make sure to check any college andprofessional sports schedules before doing so. Read more

Tranhonganh Nguyen 1 year ago
1

Sorry to leave a bad review but honestly, The food was soo bad. Look at the pictures, how thin was it, nothing inside it but... cheap cheese and a bit of tomatoes sauce - what kind of Quesadillas was that? So disappointed. The broccoli was raw 80%, thebeef was over cooked, hard and rubbery we could not eat at all. The worst place we?ve ever been to. Read more

Joseph Collins 1 year ago
2

Food was good, but service from Kelly was terrible. She was not busy, she visited her only other table several times, & yet I... never saw her from the time someone else brought my food until well-after my buddy & I were finished with our meals. She didvisit her only other table 3x during that time. Kelly was not busy enough to justify ignoring us. She was not at all apologetic,but was rather defensive when asked if she knew about the ?two-minute or two-bite rule? in waiting tables. She believed thatb/c she had refilled my tea, that we had received excellent service. Someone else brought the to-go box, & then I had to waitnearly ten minutes for a receipt that she said she would bring. There was some teamwork, as a two others brought our food &to-go box. The place was nearly empty at lunchtime on Firday, which surprised me, but with that lack of business, we should havereceived excellent attention. There was no manager floating around checking on guests & floor. Read more

K.L. H.T. 1 year ago
1

I ordered a full order of the texas cheese fries and the classic nachos to go. This is what I got. Not exactly appetizing. I... don't think it's even edible. ???? Read more

Terry Dale 1 year ago
1

Worst Order Yet. Ordered two Santa Fe salads. Think layer of lettuce on the bottom and very little anything else. This was... the worst food we have received. I called the restaurant, a gentlemen answered, I asked to speak to a manager, he replied youare speaking to one. When I expressed the issue, he asked my name, then put me on hold. After a few minutes I hung up sincenobody got back to me. Read more

Hannah Dixon 2 years ago
5

Words cannot express how wonderful our server Kayla was. She was so personable and kind! Everyone in the industry should be like... her. She is the prime example of amazing customer service. She was so attentive and really went above and beyond for us!!! Thefood was absolutely amazing. I was sure to tell her to please inform the cooks of how great the food was, and I also thankedthem and her for all that they do. They all deserve recognition for their hard work and dedication. Outstanding! Read more