Reviews for BoomerJack's Grill & Bar in Murphy, TX
Ethan was absolutely amazing with out large group. We called ahead to give some warning but it has been a really busy night here... tonight with the game on. Thank you so much we enjoyed our evening. The kitchen was slammed. But he was patient and as quickas he could be with a huge table of 15 and multiple smaller tables in his section. The manager gave him awesome support. Andthe food runners and other servers were awesome in throwing in to help. This is exactly how a team should help and support eachother. Absolutely wonderful to see and witness. Thank you to the staff team and managers for being so awesome tonight. We adorethis place for our group every couple of months. Read more
FIRST AND LAST TIME EATING HERE. We can begin with this being the worst service I have ever had. I have worked in all areas of... the food industry fast food and restaurant including management so I understand the struggles. Yet this as I said is the worstservice the lady may be a great sever but most definitely was given too much to juggle. If you have a 20 top party of peoplethen you need two servers or the help from a manager (which didn?t happen). It was great that half of our party was tended tothe whole night not so great about the other half. We had cold food, over fried foods, and 1 refill the whole night. I shouldn?tneed to flag down my server or ask the hostess for help the entire night. When food was handed out there was ZERO organizationor system in place we had several different workers shouting in an already loud dinning room calling out what they thought wason the tray yet some didn?t even know what they were handing out. For the quality of service 1 start quality of food 3 stars andthat is pushing it. When I spoke with the manager I was told let me grab some coupons. I should of had a discount on my food ora genuine apology rather than walking away mid conversation. I don?t want coupons to come back to a restaurant with poor serviceand poor management. Also we as the customers should not need to gather our cups and trays when we are done to get them out ofthe way. If you only have three servers then your entire dinning room doesn?t need to be open to customers you need what yourservers can handle to be sat and the rest on a waitlist. Never again will be come back to this location. Read more
I wish I could give zero stars as 1 is too many. I have made a formal complaint with corporate that I hope is addressed. My... husband and I received the WORST service ever. We waited for over 10 minutes before a waitress finally stopped after beingpassed by 3 others. After we ordered drinks and food the waitress completely disappeared for the rest of dinner. The managercame by towards the end and when I specifically stated things were not good he didn?t even bother to ask additional questions.His attitude was just as indifferent as the staff. I don?t want to assume the service we received was because we were the onlypeople of color but seeing the other tables were receiving attentive service that is exactly how we left feeling. Needless tosay we will not be returning to this location. Read more
Ordered through ubereats. Noticed the Styrofoam container where they put chicken tenders and fries in got burnt through with... holes because they didn't allow chicken tenders to cool off before placing in there. Called and informed the manager about theincident.. Not good at all! Read more
This is one of those places where everyone knows everyone there. I?ve been going to this location for about a month and every... server and manager knows me by a first name bases and vise versa. It never feels like I?m going to a bar, rather a ?hangoutspot? if you will. The food is great, if you had a bad experience then you probably didn?t hear the recommendations from yourserver. The alcohol is cheaper than any place you?ll ever go. They have specials EVERYDAY and even specials that go on forweeks. There?s an indoor and outdoor seating area so depending on Texas heat you can choose for that day. So, if you decide togo in then I?d suggest to go in on Wednesday when domestic bottles are for $3 and take a seat outside to look at all the classicmuscle cars that the regulars bring and park like a show is going on and order $6 worth of 1/2 pound wings and I promise youwon?t be disappointed. Read more
Such a gem in this town! Great place to watch sports as they have a full size bar and huge covered and heated outdoor area for... adults, or anyone wanting to mingle and yell on one side of restaurant. The other half, is more for family and tons of boothsand table seating. We came here to grab dinner as I was too tired to cook. My sons got the BLT & steak and I got the Phillycheese. We had the wings for apps. Food was fresh, hot and delicious except all our fries were soggy. I hate soggy fries ????but I understand it happens. Service was on point and everyone was definitely friendly and efficient. There?s hand sanitizerright at front desk and TVs everyone your eyes can see. There?s tons of sports to watch but I do not believe they have ufcavailable :( This is a great spot to meet w friends and even have family dinners. It can accommodate a lot of folks anddefinitely worth a visit! Read more
I had a pretty nice dining experience at Boomer Jack's in Murphy. The food was good, the server was great, and the drinks were... delicious. The only issue I had was connecting to their mobile menu but that is forgivable. I will definitely be returning tothis establishment. Read more
Stopped in for a cocktail before flying home and met the nicest bartender, Tristan and Owner. The beer and Fireball were ice... cold and fried jalapenos were spicy!! Will definitely stop in next time we're in town! Read more