Reviews for Taco Bell in Murphy, TX
I waited 49 minutes in line at the drive through. 49 minutes. No joke. This is from the moment I got in line to the time I... got my food. It's not the first time this had happened. I will drive an extra 15 minutes to go to a different taco belllocation. Read more
They were busy but no more so than expected on a Friday night. I did a mobile order and when I got to the drive-thru they said... it would be a 15 min wait. I did wait about 12 min so they were pretty spot on. The food was fresh but again, they were anybusier than should have been expected. Read more
Terrible service and it looks like they cheat people here. This has happened 2nd time for me. Had ordered 3 Black Bean Chicken... Chalupa Supreme. There was no chicken in 2 of them. It wasn?t made with good ingredients and main ingredients were missing. Thisplace really sucks. They asked me to come back to the store for refund. First time, there was no refund at all. No apologiesfrom the people working here. If you are still ordering a takeout from this place, please make sure that you check all youritems are in order and made with all the ingredients before you leave the place. Read more
This Taco Bell is simply horrible. It?s always horrible. They don?t have enough people and the quality of their food is below... substandard. I just went in this evening to order some food and apparently the manager forgot to lock one of the doors so as Icome in the door to walk to the register he says to me, not hi thank you for coming to Taco Bell but hey how did you get inhere. Then was completely irritated at the fact that he might have to actually make me some food. So I left and went elsewhere.The problem is that this is a common occurrence at this location. There were people in the lobby who said they had been waiting25 to 35 minutes for food. This is atrocious. I?m not sure who the owner is or if anybody has let PepsiCo know but this placeneeds to be gutted, everybody in the restaurant should be terminated and they need to start from scratch. They really ought tobe ashamed of themselves. Read more
Power chicken with extra chicken.. this quantity should be in kids menu.. no doubts people loves chipotle over taco bell ..
It's Taco Bell, we all know what kind of quality to expect. Order is always accurate. Speed is always decent. They do seem to... sell out of limited items quickly. Overall a great location. Read more
Terrible service and food was not edible. Waited 30 minutes inside after ordering only to recieve cold literally thrown together... food. The filing was basically slopped on it and all over the outside of the tortilla. The hard tacos were so cold, sloppy andsoggy they couldn't be picked up without falling apart like a torn trash bag. Ordered no tomatoes and recieved tomatoes. Missingpart of the order. The "manager" moves to slow for fast food and actually took a personal phone call on her cell whilecustomers waited for food and other employees stood around aimlessly. Never will I waste my time or money on this location. Sad, customer service isn't a thing to these places anymore. Ridiculous. Regional manager or owner of this location needs toactually look at these reviews and do something about the horrid management. Read more
We ordered food inside at the kiosk and payed there. Then waited for around 20 minutes and there was no sign of the food we... ordered. We talked to the manager and she says that our order wasn't even on the machine. We show her the receipt and she pointsout that it is not the store we are on. I check the receipt but the taco bell we are on is the only one in murphy. We ask for arefund but they say they can't give us a refund. We ask if they could give us our food and they just smiled and saidno. Overall terrible service Read more