Reviews for Taco Bell in Murphysboro, IL
Don?t waste your drive! They wouldn?t even serve us. Closed at a 6pm (maybe sooner) on a Thursday?. What happened to 11??... Probably sitting inside doing nothing and raking in their check. I?ll be trying to contact corporate. Read more
This place has gone completely down the toilet. Probably the new owner. Food always tastes like it was made weeks ago. They... could make it fresh and it still tastes like dirt and that's if you're lucky enough to get your order. Last time I was here Igot moldy softshells and didn't get my half my order and waited around 20-25 minutes for new food and got the wrong order (likehow??) and I was the only person in the drive thru. Only this location. Read more
Order chicken power bowl had very little chicken and less of all other ingredients , was not worth the cost Also order... chicken tacos, the shells had not been warmed and the chicken tasted like dirty grease and again very small amount of chicken. Read more
I specifically said no tomatoes with each item I ordered, the employee gets saucy with me and says that doesn't come with... tomatoes. I said I'm just making sure. I get home and there's freaking tomatoes on my food!!! Read more
This place is a complete joke. They mess up the order every single time. The employees show no enthusiasm in customer service. I... will ask for no lettuce on stuff and they will put all lettuce and no meat. It?s so infuriating. I asked for a Pepsi and theygave me what looked like toilet water. Disgusting. This place needs shut down. I won?t be back. Read more
No gravy this time. Every other time I dont get the cookie. I order the famous bowl meal every time I come here and always get... very little gravy and no cookie. This time there is no gravy at all. Train your employees on how to read. Read more
There Were two cars ahead of us in the drive-through. Waited approximately 10 minutes for our food. This wasn?t a issue. Upon... inspection while driving away we found that our order was not correct. We were missing two regular tacos and one supreme taco.Explained this to the drive-through after circling around. We were then instructed to pull ahead, where we waited. And waited.And waited. All in all, this Taco Bell excursion took 32 minutes, and the food still was not correct upon receipt. We did nothave any more time to mess with the clearly incompetent and unprofessional staff as we have a schedule to keep. I worked in aTaco Bell in high school. I understand that it can be a fast-paced and demanding job at times. I also understand that itwould?ve took me approximately 35 seconds to make the tacos that we waited 20 minutes extra for. If I would?ve messed up, Iwould have tried to make it up to the customer, Not speak to them as if they are some sort of burden. I do not recommend thisestablishment. Read more
I have been to this location twice. The first time, all I wanted was some basic tacos. They cheerfully informed me that they... didn't have any ground beef thawed but if I wanted to sit at the drive-thru and wait 20-30 minutes they would probably have somethen. Probably. I opted not to wait, thanked them for their time, and drove off. In a moment of hubris, I just went back todaybecause I wanted nacho fries and did not want to drive the distance to the location in Carbondale. While my order was accurate,the cheese sauce for the nacho fries was more yellow-grey than orange, and the burrito I ordered smelled noticeably strange. Assoon as I pulled it from the bag, a funky smell wafted out I can only describe as yeasty feet. Since it has been months sinceI'd had taco bell I assumed they'd just changed a recipe or something and attempted to eat it anyway. Big mistake. I got through75% of the nacho fries and 3 bites of the burrito when a wave of nausea hit, my guts clenched, and I knew I had made a hugemistake. It is hours later. I still feel sick. ... Do. Not. Go. Here. Read more